Windows 10: Bluetooth audio suddenly stops working

I've recently been having the issue of;Connecting my bluetooth headphones to the laptop -- goes well, no problem, says "Connected, Audio" next to the headphones in bluetooth settings.Play some videos, games, music, etc.. go about my day -- goes well, no problem, headphones are working, audio in my headphones.Then suddenly, for no visible reason, I don't hear anything in my headphones. I check Bluetooth settings: "Connected, Audio". I check Sound Output: Output Device: yep, my bluetooth headphones are selected. I select my regular laptop speakers to see if I just don't have audio -- no, when I

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Bluetooth headphones suddenly stopped working.


HI,

My Bluetooth headphones have suddenly stopped working. They were working fine this morning. The headphones are connected and I see it in devices + printers but I no longer see it in playback devices.

Any ideas?

 

Have windows 10, and suddenly my audio stopped

Hi,

Thank you for posting in Microsoft Community, we appreciate your interest in Windows 10.

As the above description is not clear, do let us know the following to assist you better with this issue:

• What is the exactly issue you are facing with audio and how exactly are you trying to access it?
• What exactly do you mean by: Have windows 10, and suddenly my audio stopped?
• Have you made any changes to the operating system, prior to this issue?

I suggest you to install all the pending updates and audio drivers and check if it helps.

Step 1: I suggest you to update the audio drivers from Device Manager and check.

Steps:

• 
  Right click on the Start
  button from the desktop and select Device Manager.
  
• 
  Expand Audio inputs and outputs, right click on
  High Definition Audio Device and click on Update driver software.
  
• 
  Also, try to search for the drivers with the help of model number of your computer from the Manufacturer’s website and install them.
  

Step 2: I suggest you to install all the pending updates after upgrade to Windows 10.

• Connect to the internet.
• Press Windows key and type
  updates.
• Click on Check for updates.
• Under Windows Updates, click on
  Check for updates.
• Try to install the updates being shown.

Hope it helps. Reply to the post with an updated status of this issue and required information, we will be happy to help you accordingly.

 

Bluetooth Audio Cutting Out (Internal Audio Still Works)

Hi,

I've been having this issue for several months now and it's really frustrating.

Essentially any Bluetooth audio device I have connected to my laptop (a Dell Inspiron 5480 running Windows 11 Education) will behave as it should for an unspecified length of time and then it will suddenly stop playing audio. It doesn't crackle/stutter, just stops playing. If I look in the sound settings the volume bar moves as it would when there is audio playing. If I change the output device to my internal speakers the audio starts playing again.

If I disconnect then reconnect the Bluetooth device then it usually starts working again, but this is hardly a solution as the problem I describe above once happened 8 times in one hour.

I have followed numerous guides online that have suggested:

• uninstalling and reinstalling, and updating or repairing Bluetooth and audio drivers (just a lengthy process that has solved nothing)
  
• I have restarted the Bluetooth service in Services (services.msc) and made sure it is set to run automatically (did nothing as far as I am aware)
  
• I have run the Bluetooth troubleshooter (sometimes works to restart the audio but the problem will inevitably arise again)
  
• unpaired then re-paired the audio devices from and to the laptop (problem persists)
  
• set Bluetooth as the default audio output device.
  

One thing I have noticed is audio cuts out when I open a pdf (using Adobe Acrobat), but there are times when the problem happens when I'm not using that program. It has made me wonder if programs are somehow set to block Bluetooth audio for some reason.

If anyone has experienced this issue before, has some sort of insight into what might be the issue, or can suggest something I have not tried I would be very grateful to any advice.

Thank you in advance!