Windows 10: Bluetooth capability removed after updating to Windows 11

My Lenovo PC included Windows 10 and had full Bluetooth capability. I could connect to Bluetooth devices without external USBs or other such devices. I switched my PC to Windows 11 with a clean install a few months ago if I remember correctly, ever since then my PC has had no Bluetooth capabilities. "Bluetooth is not available on this device" according to the Bluetooth troubleshooter. Bluetooth is missing from Quick Settings, Device Manager, System tray, and more. I have tried adding Bluetooth to the System Tray but it is not available, I have also tried "Show hidden devices" in Device manager

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lost bluetooth capability

Hello Eugenia,

This issue could possible caused by missing drivers. For us to better assist you, we'd like to know the following:

• Confirm which build is currently installed on your device. To check, follow the steps below:

• Press Windows key + R, then type in winver.
• Click OK.

• Were there any recent changes made prior to this issue?
• What is the model of your laptop?

Meanwhile, we suggest that you perform the steps posted on this article
to resolve Bluetooth connection issues in Windows 10.

We look forward to your response.

Regards.

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

Windows 10 Remove Bluetooth device

Hi Azrudi,

Thank you for posting your query in Microsoft Community. Appreciate your interest in using Windows 10.

I suggest you to update the Bluetooth driver by following the steps provided below:

• Right click on Start icon and select Device Manager.
• Expand Bluetooth drivers.
• Right click on the driver and click on Update Driver Software.
• Follow the on-screen prompts to update the driver.

Hope the information is helpful. Feel free to
write to us for any other assistance with Windows, we’ll be glad to assist you.