Windows 10: Bluetooth capable Hearing Aids not recognized as Audio Device

My new Phonac Marvel Hearing aids can be paired and connected to my computer using Windows 10.

Nevertheless they aren't recognized as Audio Device, so that I cannot use them to hear sounds from the computer.


How can I force their being taken into the category Audio Device?


Is there any other solution?


Thank you,

Piero

:)

 

How to connect Bluetooth Hearing Aids on Windows 10 computer?

Hi,



Thank you for writing to Microsoft Community Forums.



What is the make and model of the Bluetooth hearing aid?



Yes, you can use your Bluetooth hearing aids as an Output device, if the device is compatible with Windows 10. I will suggest you with the steps to set Bluetooth hearing aid as the default playback device.



Before setting your hearing aid as the default device, it is required to configure the Bluetooth device. Please refer this article
Connect a Bluetooth device
to connect a Bluetooth device and go ahead with the below suggested steps.



1. Click on Start, type in Control Panel.

2. In Control panel, click on Hardware and Sound.

3. Under Sound, click Manage audio devices.

4. In the Sound box, click the Playback tab, select the Bluetooth Hearing aid, click
Set Default, and then click OK.



You can also refer the article from HP regarding
how to connect a Bluetooth Device on Windows computer.



Hope it helps.





Muralidhar

Microsoft Community Moderator

 

hearing aid bluetooth connection

Thanks for the info. I had moved in that direction already but my hearing aids were not listed. My hearing aids are listed as a Bluetooth device on my computer but they do not appear on the sound card window for some reason. Is there a way I can get the
sound card to locate them?

 

hearing aid bluetooth connection

Hi Racone

You cane set the default audio device by doing the following:

Open Start, type: change sound card

Hit Enter

Select the Playback

Right click your Bluetooth hearing aid if its listed

Click Set as Default Device if it isn't already

Select your speakers

Click Properties

Click the Levels tab

Use the slider to adjust level