Windows 10: Bluetooth "Connected Voice" Only

My Samsung Level Headphones will only "connect voice," when traditionally it has been they it says something like "Connected sound, voice" or "Connected music, voice." I still get audio through them, but it requires me to do a lot of weird sound setting things and it audio quality sounds filtered.

Additionally, there are generally two audio options, one that is "Samsung Level Over" and the second that is "Samsung Level Over (Hands-free)," with the second sounding the way they do now. I am no longer able to find the first option.

Finally, my Echo Dot will no longer connect to my computer via Bluetooth.

To be clear, I have successfully gotten my headphones to connect to my Macbook and Iphone but have not been able to connect them as normal to my Windows Desktop.

:)

 

Bluetooth Connected Voice

I'm using a BlueAnt Z9i Bluetooth ear piece and tried it with my HTC 8x. It works okay when using voice but it won't let me listen to music.

When I checked the settings it says its "Connected Voice" I've looked high and low for a change to the settings but can't find anything.

When I turn on the music it comes out the speaker.

Anyone suggestions?

Thanks

 

Bluetooth Connection Issue - headphones, LE vs regular connection

Hello,

Thank you for writing to Microsoft Community Forum.

To have a better clarity on the issue and guide you accordingly, respond to the questions listed below:

1. Have you tried connecting the headphones to another computer and check if it’s working fine?
   
2. What is the make and model of the computer?
   

Meanwhile, I would suggest you with few simple steps. Kindly follow the same.

Step 1: Troubleshoot problems with Bluetooth accessories.

If you can turn on Bluetooth but are having problems pairing or using a Bluetooth accessory, kindly follow the article which gives you steps on
Audio troubleshoot problems from - https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

Step 2: There are two terms regarding Bluetooth: pairing and connecting. Pairing is the introduction of one device to another. Once paired, they will stay in each other’s memory until manually erased. Once a device
is paired, the headset can then connect to that device to receive audio or voice from the device.

• Go into the device's paired list and manually select the Bluetooth.
  
• You may need to clear your paired list in your headset and re-pair your headset to your device.
  
• To clear your paired list in your headset, follow these steps: on the headset, press and hold the call and volume – buttons for 10 seconds
  
• The headset will revert to discoverable mode (slowly blinking LED), allowing you to re-pair the computer you want connect.
  

We await your response.

Regards,

Mala. S

Microsoft Community

 

Bluetooth Headphones only connect to voice and music

Today my headphones started to only use voice and music, when yesterday [the day i got them] they did all noise. I have re paired the headphones to the computer, remove and re add them to the computer list, and remove the computer from the headphones bluetooth
list. Everytime I reconnect them they just say connected to voice and music.