Windows 10: Bluetooth Connectivity Issues, Yellow Symbol on Bluetooth Drivers - Windows Surface Laptop...

I just purchased a brand new Microsft Surface Laptop Gen 7 + CoPilot. I have been having Bluetooth connectivity issues. All my Bluetooth devices connect just fine mouse/ headset/ keyboard etc. however after the computer goes to sleep for an hour or so, I cannot reconnect my Bluetooth devices back. It's almost like the laptop lost its Bluetooth capability. Going back to setting to turn on and connect Bluetooth shows the typical no Bluetooth error asking to turn on Bluetooth and ensure this computer supports Bluetooth. I have updated my Windows to the latest version and continuously chec

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Bluetooth speaker wont connect to laptop?


I'm having some trouble figuring out what to do here, my Bluetooth speaker wont connect and isn't even discoverable by my laptop. i want to connect my Bluetooth speaker to my laptop but when i go to Bluetooth settings my speaker does not show up on the list of devices. I have un-installed and re-installed the drivers, i've reset the Bluetooth driver management service and Bluetooth support services but still nothing is working, any help would be much appreciated.

just in case you need to know the specs.
speaker: Bush soundbar model-BSB02BT20
laptop: Hp Elitebook 8470p running windows 10

please help!

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Unable to connect Bluetooth spearkers to Surface 4.

Hi Hans,

It could be due to incorrect settings or missing/corrupt drivers or missing updates.

I suggest you to try the steps provided by in the links below.



If it shows as X then that means it is muted. So click on it to unmute.

Click on Speaker symbol on the system tray then if it shows as Mute. Click on it again so that it will be unmuted.



Make sure Bluetooth is turned on on both the devices.

Add a Bluetooth device:

Microsoft Surface Copilot+ PCs, Laptops, 2-in-1s, Computers & All-in-Ones | Microsoft Surface



Troubleshoot Bluetooth devices:

Microsoft Surface Copilot+ PCs, Laptops, 2-in-1s, Computers & All-in-Ones | Microsoft Surface

Hope this helps in resolving the issue with Bluetooth Speaker. If the issue persists, do get back to us. We will be happy to assist you.

Thank you.