Windows 10: Bluetooth designer keyboard goes to sleep a lot.

I have a Microsoft designer bluetooth keyboard and it goes to sleep if I don't use it for a few minutes, then when I go to type it takes 5 - 10 sec for it to wake up and start working.


I've tried disabling all the power management in the device manager. Allow the computer to turn off this device to save power - disabled. I disabled this on all devices, including all keyboard and all HID devices.

I also updated the bios, and all the drivers, and updated Windows to the latest version. I have a Dell XPS 9500.


Nothing works. The keyboard still goes to sleep. What I want is to completely disable the sleep 'feature' so that it never sleeps. At this stage I suspect it's actually the keyboard that is doing it though? Is there some way I can force/override this behaviour?

:)

 

Designer Bluetooth Keyboard going to sleep too frequently, slow to wake

As with other users, I've encountered a really annoying problem with my microsoft designer bluetooth keyboard on windows 10.

As I stop using the keyboard for 10-15 secs it automatically goes to sleep and I have to press a few buttons until it wakes up again. This means that the first few keystrokes are missed.

I've searched through many forums for a solution and not found a solution. For example:

Designer Bluetooth Desktop Keyboard bluetooth constantly disconnecting

Bluetooth keyboard keeps going to sleep after 10 sec

In the keyboard's power settings, the box for Allow the computer to turn off this device to save power is unchecked and greyed out.

 

Microsoft designer keyboard automatically sleeping, then won't reconnect to bluetooth

I use the microsoft designer
bluetooth keyboard. The problem is it goes to sleep if not being used for around 10 minutes. It then takes at least 10-15 minutes of messing around with bluetooth to get it to reconnect again (turning bluetooth and
the keyboard on and off again, running the bluetooth troubleshooter, rebooting the computer).

I would rather it just not go to sleep at all and always remain on while the computer is on.

1. I have already gone into power management and ensured the computer is not allowed to turn off this device to save power.

2. I have gone to bluetooth devices to try and disable it sleeping - I could only do this for "Microsoft Bluetooth Enumerator", and it did not solve the problem.

3. I have run the bluetooth troubleshooter from the settings menu countless times. Each time it finds something called "Check bluetooth radio status" and "fixes" it but it has not solved the problem.

The most recent windows update that I have installed is KB4343909

Any help appreciated.

If this cannot be fixed I am going to return it and buy a different product from a different company because this is VERY frustrating.

 

Can pair new Microsoft Designer Bluetooth keyboard - but not connect

Hi

I just bought a new Microsoft Designer Bluetooth desktop keyboard to use with my Dell XPS 15 9530.

I'm running Windows 10 and I'm able to pair the keyboard by going to settings and adding and adding a new bluetooth device. It prompts me to type in the passkey on the keyboard and press enter.

After doing so, the device is added to the device list and after (very briefly) being listed as "Connected" it switches to be listed as "Paired".

In this state, the keyboard doesn't respond to any input - even after power cycling it. The keyboard even keeps blinking in the Esc-key as if it's still ready to pair.

I've reset the Bluetooth adapter, run the troubleshooter and made sure that all of my drivers are up to date. Nothing helps.

Any good suggestions?