Bluetooth device (Goodmans Soundbar) has been recognised by windows but does not connect

Discus and support Bluetooth device (Goodmans Soundbar) has been recognised by windows but does not connect in Windows 10 Drivers and Hardware to solve the problem; Bluetooth device (Goodmans Soundbar) has been recognised by windows but does not connect... Discussion in 'Windows 10 Drivers and Hardware' started by Abbas.H.Syed, Aug 10, 2018 at 8:12 AM.

  1. Abbas.H.Syed Win User

    Bluetooth device (Goodmans Soundbar) has been recognised by windows but does not connect


    Bluetooth device (Goodmans Soundbar) has been recognised by windows but does not connect

    :)
     
    Abbas.H.Syed, Aug 10, 2018 at 8:12 AM
    #1
  2. sandnes1985 Win User

    Unable to connect to my bluetooth soundbar

    I have a brand new Asus X555DG computer with Windows 10 and a LG LAS350B soundbar, and the problem is that I have not been able to connect them to eachother via bluetooth.

    I have had the soundbar for over a year, and it's working perfectly. It's been connected via optic cable to my TV decoder, via bluetooth to my mobile phone and via bluetooth to my old computer - all working perfectly (and still working). In other words,
    the soundbar itself is NOT the problem.

    I am able to find the bluetooth soundbar and install it on my Asus computer - the problem is it wont stay connected after installation, and when I right-click on the soundbar under my sound devices to connect to it, it just stays disconnected. For some reason,
    though, whenever the soundbar is off and I click connect on my computer, the soundbar turns on. In other words, the bluetooth on my computer is working and is sending a signal that it wants to connect. It's just not able to maintain the connection.

    I have tried every standard solutions possible. I've tried removing it and installing it again, I've tried checking under services to see if the bluetooth service is running (it is), I've tried updating every driver possible (it says I've got the best drivers
    already), and I've been in touch with both ASUS (they're useless) and LG without any help. I have also tried calling Microsoft, and they asked me to write here to see if others could help...

    Please help me, as this is extremely frustrating.
     
  3. Hans Peter Hahn Win User
    Windows 10 bluetooth issues - can't find soundbar

    Sorry I have the same problem, it seems as if Windows has found the Samsung soundbar (it is in the list of paired bluetooth devices. But it in the "sounds" dialogue it is impossible to connect.

    The proerties sub-dialogue says "requires further installations"
     
    Hans Peter Hahn, Aug 10, 2018 at 8:17 AM
    #3
  4. Emmanual Nebu Win User

    Bluetooth device (Goodmans Soundbar) has been recognised by windows but does not connect

    Unable to connect to my bluetooth soundbar

    1. Do you have any other Bluetooth connections active near the computer or soundbar?

    2. Try to pair the soundbar with a phone or maybe another computer and see if its having the same issue.

    3. If not uninstall the bluetooth driver from your Asus laptop including software files & reinstall it from the bluetooth device manufacture's website using the hardware ID & vendor ID.
     
    Emmanual Nebu, Aug 10, 2018 at 8:17 AM
    #4
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Bluetooth device (Goodmans Soundbar) has been recognised by windows but does not connect

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