Windows 10: Bluetooth device not showing up when I add a device.

I have a set of JIB wireless headphones. They work completly fine on all devices and even laptops. When I try to connect them with my computer, they dont seem to show up. For a matter of fact, no bluetooth device connects to my computer. Things I tired:- Updating/Removing Bluetooth drivers- Troubleshooting Bluetooth-Setting Bluetooth in system to Automatic-Updated Computer. None of these steps work.

:)

 

Cannot use bluetooth device

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Cannot use bluetooth device

1 Pairing is done in Settings, Devices
1.1 You click on Add Bluetooth or other device
1.2 You choose Bluetooth
1.3 If there is a pairing button on the bluetooth device itself then you press that now. You need to check the instructions for your bluetooth device to see how to do this - several automatically go into pairing mode when they switch on, others have a button that needs to be pressed for, say, 5 seconds.
1.4 The computer detects all available bluetooth devices and you select yours from the list. If yours is not on the list then Windows could not detect it.
1.5 It connects - pairing includes connecting
1.6 The computer sounds a buzz in the earpiece then displays Your device is ready to go and you click on Done
1.7 The device is shown in the devices list below the subheading Audio and it shows it as connected
1.8 The device should also appear in Control panel, Sounds, Playback tab
1.9 The device should also appear in Control panel, Devices & printers
1.10 {I just paired some bluetooth earphones as I typed so I could make sure these notes were correct} You use a music player and the sound comes out of the bluetooth earphones

2 If this is not happening for you then go to Contol panel, Devices & printers
2.1 Right-click on the device & select Remove device
2.2 You can now try pairing from scratch again
2.3 Several other users have reported that only removing the device with Bluetooth command line tools - BluetoothInstaller allowed them to re-pair again [see xzion's guidance below]
2.4 Yet others reported that only the KeithM code or Bungee's guidance worked for them [see below]

3 Where is this all going wrong for you?
[I assume we are definitely talking about bluetooth headphones/earphones. I understand that WiFi ones do also exist.]


4 Additional guidance -

Unpair a Bluetooth Device - TenForumsTutorials
Connect a Bluetooth device in Windows - Windows Help

Steps to completely remove a belutooth device so pairing can be done again [post #9, xzion] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #22, KeithM] - TenForums
Steps to completely remove a belutooth device so pairing can be done again [post #39, Bungee] - TenForums
Several people registered in TenForums just to be able to thanks xzion, KeithM & Bungee. Apparently, what worked for some people did not work for others so each solution seems worth trying.


Denis

 

Bluetooth Device Not Showing

I have an LG HBS1100 Bluetooth headset that I would like to pair with my PC. Usually(on my laptop) when the headset is in pairing mode it shows up as two devices. LG HBS1100_BLE and LG HBS1100 if you attempt to pair to the _BLE device windows says "something didn't work" however it pairs just fine to the other device. Having just finished building a new desktop I sys-prepped and cloned my laptops harddrive and booted that on my desktop. After installing the Bluetooth drivers, the list of paired devices from the laptop is still here, but it won't connect to any of the devices(not surprised). I clicked remove device on HBS1100 and windows said 'Remove failed' after trying again it removed the device just fine. The issue is, now for some reason it no longer detects HBS1100, but it does detect HBS1100_BLE just fine. I tried going back to my laptop to make sure it isn't the headset, and it pairs with the laptop just fine. I also reinstalled the Bluetooth drivers on the desktop which didn't help. Any ideas?

Thank you very much ~