Windows 10: Bluetooth Devices disappear from Device Manager

Hello, I have some problem. my bluetooth devices not appear in the device manager. i've tried to view by "show hidden device" but it's not appear. in the previous time, I uninstalled it because my bluetooth didn't work. i've read a page that told me if the bluetooth will appear after I restart my laptop, but it didn't work to me.


For Additional information:

- There is a "Bluetooth Device (RFCOMM Protocol TDI)" with a yellow mark appear in "Network Adapter" on Device Manager.

- Im using Windows 10

- My laptop is Asus A450C


I've tried to install many bluetooth driver's because many page told me to do so, but it's all didn't work well.

I hope you guys can help me, Thanks a lot.

:)

 

Bluetooth Device Disappeared from device manager

After the last Windows update my computer no longer has Bluetooth capability and the Bluetooth device has disappeared from the device manager.

The device that I was paired to is still in the Bluetooth & Other devices but it says Bluetooth is turned off. I have turned it on and restarted my computer. Still no Bluetooth.

Suggestions

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

Bluetooth Suddenly Disappeared - from settings & device manager


Number 1: Open up the devices window (search for Device Manager, and you will get the window).





Number 2: Open up the View Menu. When I selected "Show Hidden Devices", my Bluetooth devices and installed drivers appeared.





Now you should see Bluetooth on the device list. Click the arrow to open up the selections:






Number 3: I double clicked each of the 'devices' under Bluetooth (there were several on that particular computer). The message told me that the devices were'disconnected'. I right-clicked each of them and selected 'Update Driver". I chose to search the web for the updated drivers:





It updated one driver, but Bluetooth was still disconnected.

Number 4: Finally, I went to the web-site of the maker of that laptop and downloaded the most recent drivers to the machine. I unzipped them, and selected 'Update Drivers' again for the Bluetooth device on the machine (which unfortunately had a generic name like 'Win USB Bluetooth Device' so I wasn't sure I was selecting the correct thing).

This time, however, I chose "Browse my computer for driver software", and chose the folder to which I unzipped the downloaded driver. The driver updated and, lo and behold, the device connected.

********

I'm giving you such a detailed description because it took me a couple of hours to find where the problem lay and solve it. Hope this helps you! If I've been unclear, please let me know!