Windows 10: Bluetooth disappear from my laptop. I cant connect any device. Also driver pcdsrvc_x64.pkms...

I wanted to connect my airpods to my laptop and when I select to add a new device it automatically says it couldn't connect.

:)

 

Bluetooth Device not connecting.

• I performed a reset through cloud download of my HP Pavilion 15-dk0050tx Windows 10 Laptop from windows' settings app.
  
• After the reset, I observed that my laptop is unable to connect to my mobile through Bluetooth.
  
• So I tried a few things from "answers.microsoft.com".
  
• What I tried are:
  

1. Updated my windows to the latest version.
   
2. Updated all windows apps from Microsoft Store.
   
3. Updated my all drivers from HP Support Assistant.
   
4. Performed troubleshoot of Bluetooth from Windows' settings.
   
5. Tried to update drivers from the device manager.
   
6. Removed my device from Bluetooth devices & tried to connect.
   
7. Uninstalled my device from the device manager & restarted my laptop.
   
8. Tried to connect my device again but failed.
   
9. To ensure which device(laptop or mobile) has a Bluetooth connectivity issue, I used another mobile but it was also unable to connect.
   

please suggest to me what should I do now

 

Bluetooth device shows "Code 39" error in Device Manager on Windows 10 laptop

I'm encountering an issue with my Bluetooth device on my Windows 10 laptop. In Device Manager, the Bluetooth device is displaying an error message: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)".

Here are some additional details about the problem:

• My laptop model is HP R007tx, and it is Bluetooth-capable.
  
• Despite the Bluetooth hardware being present, the device manager shows this error, indicating a problem with the device driver.
  
• When attempting to troubleshoot, I found that the Bluetooth driver's digital signature cannot be verified, suggesting a revoked signing certificate.
  

I've already tried the following troubleshooting steps without success:

• Reinstalling Bluetooth drivers obtained from the HP support website.
  
• Updating Windows and checking for driver updates.
  
• Restarting the laptop multiple times.
  
• Checking for dependencies and performing a System File Checker scan.
  

Despite these efforts, the error persists, and I'm unable to use Bluetooth functionality on my laptop.

Can anyone provide guidance on how to resolve the "Code 39" error with the Bluetooth device driver? Is there a way to address the issue with the driver's digital signature or any other troubleshooting steps I can try?

Your assistance would be greatly appreciated. Thank you!

Laptop details:

• Make and model: HP R007tx
  
• Operating system: Windows 10
  
• Bluetooth device error: "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
  

 

Bluetooth Suddenly Disappeared - from settings & device manager

Number 1: Open up the devices window (search for Device Manager, and you will get the window).





Number 2: Open up the View Menu. When I selected "Show Hidden Devices", my Bluetooth devices and installed drivers appeared.





Now you should see Bluetooth on the device list. Click the arrow to open up the selections:






Number 3: I double clicked each of the 'devices' under Bluetooth (there were several on that particular computer). The message told me that the devices were'disconnected'. I right-clicked each of them and selected 'Update Driver". I chose to search the web for the updated drivers:





It updated one driver, but Bluetooth was still disconnected.

Number 4: Finally, I went to the web-site of the maker of that laptop and downloaded the most recent drivers to the machine. I unzipped them, and selected 'Update Drivers' again for the Bluetooth device on the machine (which unfortunately had a generic name like 'Win USB Bluetooth Device' so I wasn't sure I was selecting the correct thing).

This time, however, I chose "Browse my computer for driver software", and chose the folder to which I unzipped the downloaded driver. The driver updated and, lo and behold, the device connected.

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I'm giving you such a detailed description because it took me a couple of hours to find where the problem lay and solve it. Hope this helps you! If I've been unclear, please let me know!