Windows 10: Bluetooth disappeared on my laptop

Hi,I have an acer aspire E5 laptop. For some reason when i tried to connect my Bluetooth earphone, i could not find the Bluetooth toggle in the action center. I tried to manually switch it on from the settings, but the toggle for Bluetooth is missing. Bluetooth was even hidden in the Device Manager. I went to the manufacturers website and reinstalled the Bluetooth drivers and restarted several times. But still I cannot find the option to switch on Bluetooth. I also tried troubleshooting, but it told me that Bluetooth is not available on my device and to use and external adaptor. Can someone pl

:)

 

Bluetooth disappeared on Razer Blade Signature Laptop 2016

Had the same problem with a Dell Latitude E6530 after installing Windows 10. Tried every suggestion to no avail until this morning.

I strongly suggest you go to www.broadcom.com/support/bluetooth , pick the appropriate driver from the list,download and install. I'm fairly confident this fix will work for you but fingers crossed anyway.

 

Bluetooth disappeared on Razer Blade Signature Laptop 2016

No. None of the steps suggested by Amit were useful. However, I myself did some research and found out this is usually an issue with Killer Wireless Modems. My bluetooth keeps disappearing and appearing on its own. What I've noticed is, once I unplug my
laptop from all peripherals (including power adapter) and restart it a few times, the bluetooth reappears. Try it.

And oh, this method only works with default Razer provided bluetooth drivers. I don't know if it will work with other drivers from Killer networking website itself.

 

Bluetooth disappeared

Hi Jenny,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
  
• 
  Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)
  
• 
  Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
  

Note:

• 
  In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.
  
• 
  To check the drivers installed in Programs and features, Press
  Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
  

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

• 
  Press Windows + R
  keys on the keyboard, type services.msc
  and press OK.
  
• 
  Now, find Bluetooth Support Service
  and start it
  
• 
  Double click on the Bluetooth Support Service
  set the startup type as Automatic.
  

Step 2:

Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Hardware and devices.
  
• 
  Click on Advanced on the Hardware and devices
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  Hardware and devices troubleshooter.
  

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.