Windows 10: Bluetooth disconnecting and reconnecting

Let me set the backstory for what happened; I was playing GTA 5 and listening to spotify, I only have 8gb ram so ram can be an issue with multiple things open, My spotify crashed due to having no more ram left. When spotify crashed I lost audio, it still said my bluetooth headphones were still connected, so I decided to restart my computer thinking it was just a windows bug, but now I cant even connect to my headphones or even enable bluetooth.I have included a video I uploaded to streamable so you can see what is going on video: https://streamable.com/ctjqru

:)

 

Bluetooth headphones "disconnected" and will not reconnect

I recently bought new sony bluetooth headphones and they were working great (besides the fact that i had to go out and buy a dongle) until today when i noticed that only the "headset" would connect and there was not an option to input "headphones" like there
was before. So then i went to "playback deceives and noticed that it listed "headphones" as disconnected. i right clicked on it and clicked "connect" but it didn't do anything. I disconnected and reconnect my "headset" to test if it was something with my
Bluetooth but it disconnected and reconnect fine.

please help

 

How to disconnect and reconnect bluetooth devices in Windows 10?

Hi Melody,

Thank you for posting your query in Microsoft Community. We understand the inconvenience caused and will assist you.

I suggest you to follow the steps provided below and check if it helps.

• Pair the Bluetooth device to the system.
• Right click on the Speaker icon in the System tray and select
  Playback Devices.
• Select the device and click on the drop down list next to Set default button.
• Select the option to connect and disconnect from the device.

Hope this helps. Keep us posted on the status for further assistance.

 

Bluetooth headphones constantly disconnect and reconnect if sound is not actively playing

Hello,

I have a pair of jlab jbuds that used to use with my old laptop, a 2 year old Dell, with no problem whatsoever. I recently bought a brand new ASUS computer, and now those same headphones cannot stop disconnecting and reconnecting whenever there isn't any
sound actively playing.

I have tried:

• restarting my computer

• updating windows

• deleting and redownloading the bluetooth driver

• turning power saving settings off on my bluetooth settings

• disconnecting and reconnecting the headphones

• running the troubleshooter

None of these seem to work at all. Worth noting: because this is a new laptop, there is no "old" driver to "revert" to - this has been a problem since I opened the box. My computer is set to work with Bluetooth 5.1, my headphones are Bluetooth 5.0. Worth
noting that I have a much older pair of Bluetooth headphones set to work with Bluetooth 3, and they do not have this problem. Only my newer pair of headphones with Bluetooth 5.0.

Please help me, this is driving me mad.