Windows 10: Bluetooth disconnection issue with laptop on WIndows 10 Pro

Discus and support Bluetooth disconnection issue with laptop on WIndows 10 Pro in Windows 10 Drivers and Hardware to solve the problem; Hi All, I have a dell xps laptop with windows 10 Pro x64 version. Since few weeks I am facing issue with my bluetooth mouse Logitech M557. The... Discussion in 'Windows 10 Drivers and Hardware' started by kromastorm, Feb 8, 2020.

  1. KROMASTORM
    kromastorm Win User

    Bluetooth disconnection issue with laptop on WIndows 10 Pro


    Hi All,


    I have a dell xps laptop with windows 10 Pro x64 version. Since few weeks I am facing issue with my bluetooth mouse Logitech M557. The bluetooth connection keeps dropping if I do not move the mouse for few minutes. I thought this was something to do with low battery, but today even with new batteries the mouse stops working intermittently.


    I checked bluetooth settings but did not find anything useful like disabling bluetooth power management. Please let me know if there is anything I can try to resolve this issue.


    Thanks

    :)
     
    kromastorm, Feb 8, 2020
    #1
  2. AASIM1111
    aasim1111 Win User

    Bluetooth in windows 10

    My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

    I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

    Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision
     
    aasim1111, Feb 8, 2020
    #2
  3. AASIM1111
    aasim1111 Win User
    Bluetooth in windows 10

    So I bought a new Bluetooth headphones the skull candy uproar since my old one isn't working. It came with only the headset and usb charging cable. The problem is I can't seem to pair it to my pc. I have windows 10 by the way. There is no Bluetooth on off button in windows settings. I went to device manager but there us no icon for Bluetooth. I did everything I knew but none of it worked.I can post pictures if anyone needs.An alternative might be a Bluetooth dongle but I m not sure I'd it would work plus I paid $50 so don't wanna spend more

    I looked up on Internet and many people seem to have issues with windows 10 and Bluetooth. I thought of asking here knowing my UK friends are smart.

    Anyone have any idea of how to get Bluetooth to work on my pc.

    PS don't curse windows 10. I already know it's a mess and not a very good os.
     
    aasim1111, Feb 8, 2020
    #3
  4. P4-630
    P4-630 Win User

    Bluetooth disconnection issue with laptop on WIndows 10 Pro

    Bluetooth in windows 10

    USB-BT211 Mini Bluetooth Dongle | Networking | ASUS Global

    • Support A2DP for Wireless Stereo Music Playback
    Edit: This is a dongle with old BT version I see now, but I'm sure you can find a Asus BT4.0 version.

    Edit2:

    @aasim1111 I have this one, it doesn't show that it supports A2DP in the specs but I think it'll work, otherwise send a mail to Asus and ask.
    USB-BT400 | Networking | ASUS Global
     
    P4-630, Feb 8, 2020
    #4
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Bluetooth disconnection issue with laptop on WIndows 10 Pro

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