Windows 10: Bluetooth does not work properly when playing games

Hi,When i use my bluetooth headphones without any games started the sound is just fine. But sometimes when i start a game, not always but sometimes the sound glitches and the base dissapears and i start hearing my keyboard and mouse very clearly. And as soon as i stop playing the game the sound goes back to normal. This only happens to games that uses the microphone but not always. I have tried using bluetooth dongle and it wont help either. Please help me i don't know what to do.Adrian

:)

 

bluetooth not working properly

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

Regarding your question:

I suggest you to follow the troubleshooting methods listed below:

1, Try to run the Apps troubleshooter to fix issues that may prevent app from working properly in the link below:

https://support.microsoft.com/en-us/help/402749...

2. Try to add the Bluetooth device again.

3. Try uninstall and reinstalling your Bluetooth drivers and look for updates first

Also, I attach some link with more procedures in case the steps above didn't work:

https://support.microsoft.com/en-us/help/14169/...

https://answers.microsoft.com/en-us/windows/for...

I hope it works,

Best Regards,

Diego R.

 

Cortana's play the movie game doesn't always work properly.

@Nitesh_Kumar: I am also facing the same problem wherein I play a movie game with Cortana and then it asks "Do you want play another one?" where I respond with a "Yes" but it instead searches "Yes" in Bing.

Also sometimes I am guessing the movie name, instead it navigates to Bing search and displays search results for that guessed phrase word.

I have tried the procedure mentioned by you above, it was not helpful.

As I notice the above two problems are widespread for all users and are not one off case.

Microsoft kindly suggest a solution for this, it is embarrassing when we are showing this innovative game to others.

 

Bluetooth not working

Hi,

For us to properly isolate the issue with your Bluetooth, we would like to know the following:

• Are you getting any error messages? If yes, what is the error message?
• Have you tried installing the latest Bluetooth driver from the manufacturer's website?

As an initial troubleshooting to isolate the issue, we suggest that you try pairing your Android phone to your Bluetooth dongle. If it connects, there is a possibility that you missed some steps in paring your headphone to your dongle. If this is the case,
we suggest that you refer and check your headphone's manual for the proper setup/pairing, or contact your headphone's manufacturer.

We look forward to your response.