Windows 10: Bluetooth doesn't work while drivers up-to-date using working Realtek adapter.

Hello i'm Jeroen.


I'm having the problem that my bluetooth doesn't work.

When I let windows troubleshoot the bluetooth function, it says there is no bluetooth and i need an adapter.

When I go to my devices, my adapter is in the list and is up-to-date.

I have looked everywhere on the internet about how to fix it but nothing has worked for me.


Does anybody know how I can fix it?

PS: I also have a problem on some things where windows says I need an ms-cxh app to open things and login


Thanks


--- moved from nl-nl ---

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

- - - Updated - - -

I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

troubles with my Realtek WLAN/BlueTooth adapter


"Anyone any idea how to install the drivers mentioned above? As Windows Update does not 'see' them."
It does not see them because that is your list of hidden updates. You can simply check the ones you want to go thru and the next Windows Update will see them but auto install, so be careful if you don't actually want them.

"I am having troubles with my Realtek WLAN/BlueTooth adapter, so I would like to try a driver update."
Best thing to do and not screw up the list of Hidden Updates you already have, is go to Device Manager (Win+X), expand Bluetooth to see installed drivers. Then r-click the driver/Update Driver Software/Search automatically ... If there is a newer one, it will auto install. Test, if not happy roll back by doing same steps except click Properties and use roll back option. Good Luck

 

Realtek wifi adapter isn't working

This problem started a few days ago. Initially I thought it was due to a dead spot in our home. After a few days I realized that was not the case. The troubleshooter narrowed it down to the Realtek wifi adapter. I went to
the Network adapters under Device Manager. There was an indicator there (the yellow triangle I think). I checked for driver update, there were none. Received a "message" that I had the driver recommended and/or up to date. I found info suggesting I roll back
the driver. That option is not available. I found suggestion to uninstall the network adapter, restart and hopefully that reinstalls the driver. That didn't work. The Realtek adapter that I initially was dealing with is now gone. I had other messages in Device
Manager saying the adapter couldn't start code 10 and couldn't be found. I currently have Realtek PCle FE Family Controller listed. I think that was there before but not the wifi adapter initially identified as this problem. This controller seems to be ok.
I found information suggesting some type of installation or update could be the culpret. I had recently upgraded a program so did a system restore back to before the update. Initially this seemed to work but now the problem is back. I found information about
generating a wlanreport but received "failed, error is 0x3A98." I found this https://support.microsoft.com/en-us/help/10741/windows-10-fix-network-connection-issues. I don't believe the problem is the router, modem, etc. basic issues. Ethernet cable works
but that was never the issue. I did not turn off firewall, antivirus protection, etc. as that seems irrelevant and I'm hesitant to do anything anymore. This only other thing on this list that I haven't done is the network reset. Again, hesitant to try anything
else, especially when this article says "last resort." It appears to me that I have completely lost the ability to use wifi and that the realtek adapter needs to be turned back on or reinstalled and nothing else I've seen seems to offer that solution. I tried
virtual assistant which led to some of the suggestions. I thought there was a chat available, can't find it. I don't see what the Skype option is supposed to do; it doesn't seem to "call" anyone.

Trying to find more Realtek info in history: Realtek RTL8821ae wireless lan 802.11ac may be the actual adapter that no longer shows up.