Windows 10: Bluetooth dongle changed and now two different speakers no longer work.

Discus and support Bluetooth dongle changed and now two different speakers no longer work. in Windows 10 Drivers and Hardware to solve the problem; I have an Acer Laptop that is several years old now. It didn't come Bluetooth capable, but some time since purchase I have acquired a wireless mouse... Discussion in 'Windows 10 Drivers and Hardware' started by mark_casper, Aug 12, 2018.

  1. Bluetooth dongle changed and now two different speakers no longer work.


    I have an Acer Laptop that is several years old now. It didn't come Bluetooth capable, but some time since purchase I have acquired a wireless mouse and two wireless speakers, one a Ontz Angle and the other a Toatronics both bought off Amazon. I have no memory anymore of how but I but I have two dongles in USB ports, one is for the wireless mouse. The other which since it literally broke, I have discovered enabled the speakers to connect wirelessly.


    I have now tried two different CSR dongles from Amazon that were supposed to be plug n play, neither has worked in the two different USB ports I have tried.


    Can anyone give me a clue as to what happened? Why did the old dongle that may have come with one the speakers work and the new ones haven't?


    Thanks people if you can give me hand, i am totally baffled and spent the better part of 6-10 hours over the weekend trying to get this mess fixed. No can do.

    :)
     
    mark_casper, Aug 12, 2018
    #1

  2. Bluetooth USB Dongle

    Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

    Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

    -Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

    -Clicked "Connect Other Devices."

    - Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

    -Click on Properties on HT820, and then on services, it does not show any services at all.

    - Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

    "3.6 How do I listen to music wirelessly with a Bluetooth headphone?
    All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
    Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

    -I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

    -Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

    I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

    Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?
     
    surfsk8snow.jah, Aug 12, 2018
    #2
  3. nick255 Win User
    Can't get Bluetooth working...

    If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

    The only thing i can think of to fix if it isnt recognised by linux is the following:

    Firstly you have to find out what chipset your bluetooth dongle uses.
    Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
    Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

    If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

    To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

    Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.
     
    nick255, Aug 12, 2018
    #3
  4. cereberus Win User

    Bluetooth dongle changed and now two different speakers no longer work.

    Bluetooth dongle or transmitter?


    You can buy optical to bluetooth transmitters. Connecting optical out from tv will not mute tv speakers.

    Bluetooth Transmitters, TaoTronics Bluetooth 4.1: Amazon.co.uk: Electronics
     
    cereberus, Aug 12, 2018
    #4
Thema:

Bluetooth dongle changed and now two different speakers no longer work.

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