Windows 10: Bluetooth Dongle not working after trying everything i could find on the internet

Hey there,I have experienced some difficulties with my new USB dongle on my computer.It is only shown as 'dongle' in the 'devices and printers' section and listed under USB devices in the 'device manager' but is does not work. Also in the windows settings it is only shown under 'additional devices' where it should enable me to use my other Bluetooth devices. There is neither a Bluetooth sign in my menu down on the right nor is there a On-Button in the Bluetooth settings. I have tried to install newer drivers the ones it shows me are from 2012 but with the software I used 'Driver Fusion' i

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Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Trying to replace Bluetooth adapter with dongle.

Good day! I am Independent Advisor Paul R. and also a Microsoft/Windows user like you and I am glad to be able to provide assistance to you today. I understand that you are having an issue with regards to the bluetooth dongle.

Kindly check and try the steps below and hopefully this helps out with the issue.

- Uninstall the new bluetooth software/driver for the dongle

- After uninstalling it, remove the bluetooth dongle and reconnect it again

- Go to device manager and click on the small arrow next to either Bluetooth or Universal Serial Bus controllers

- Right click on the bluetooth dongle and select Update Driver

- Select Browse my computer for driver update

- Select on bottom Let me pick from a list of available drivers on my Computer

- Select Generic bluetooth Driver

- Once it has been installed, check and test again your bluetooth dongle if it is now working properly

Regards,

Paul R.

 

Can't get Bluetooth working...

If your sure that its recognised properly then have a look on this links page http://www.holtmann.org/linux/bluetooth/

The only thing i can think of to fix if it isnt recognised by linux is the following:

Firstly you have to find out what chipset your bluetooth dongle uses.
Secondly i think your going to have to basically compile your own kernel and include the module for the chipset that your bluetooth dongle uses.
Thirdly depending on if you add it to the kernel or as like built in you will have to add the name of the module to a config file which is used when you boot linux.

If the kernel doesnt have support for your bluetooth dongle then you can either try and find a different copy of the kernel which does or try and find the driver for it.

To recompile your own kernel however requires a whole guide itself , plus different linux distro's will have different kernels with different options and slightly different config files.

Only thing i can suggest is going to www.gentoo.org and reading through their handbook, its basically step by step setting up linux manually, in the handbook there is a page or two on recompiling your kernel for your particular configuration.