Windows 10: Bluetooth Dongle Stopped Working, Windows Says It Can't Load Drivers

Saw lots of similar questions but couldn't find one that solved my problem.Inexplicably, without touching it, my Bluetooth Dongle suddenly stopped working. Its just a cheap tp-link dongle, but the only one I have. After confirming it was a problem with the dongle, not the device, I checked Device Manager and saw an error, Code 31, saying Windows Using Windows 11 Educational could not load the device drivers. I have tried:- Driver reinstall- Removing and readding the device- Bluetooth troubleshooter- Trying other USB ports- Trying another Windows computer error was present there as welland

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Bluetooth dongle that has stopped working with Windows 10.

Hi

I have an ASUS/Windows 10 laptop without Bluetooth so I use a bluetooth dongle that has stopped working with Windows 10. In settings says 'Driver is unavailable' for the Dongle. I have searched but i cannot find the right driver.

I ran the troubleshooter for the device and it says - CSR_BTPORT_01 DOES NOT HAVE A DRIVER.

Now I am stuck. Any suggestions?

Thnx, Kim

 

Bluetooth dongle sometimes won't load driver after Windows 10 upgrade


I recently upgraded my desktop PC from Windows 8.1 x64 Pro to Windows 10 x64 Pro. I have a Logitech BT mouse (model M-RCQ142) and a Belkin F8T016 BT USB dongle, and never had any problems with this combination on Win 8.1. With Win 10, the BT mouse sometimes does not work when the PC is powered on (perhaps every third or fourth boot), and when this happens, the Belkin dongle shows up in device manager with a yellow exclamation mark, and the system log contains a warning event from BTHUSB saying "A command sent to the adapter has timed out. The adapter did not respond.", followed by an error event from BTHUSB saying "The local Bluetooth adapter has failed in an undetermined manner and will not be used. The driver has been unloaded.".

At this point, if I disable the dongle in device manager and then enable it, the driver loads without any error. However, the BT mouse still won't work until I open Settings, select Devices, Bluetooth, select the BT mouse and click "Remove device", then let it be found again and pair it. It then works, but this whole process is a total PITA to have to perform when it happens (I also have to scrounge a USB mouse from another machine to go through these steps).

I got Device Manager to search online for updated device software for the dongle, but it scans online and tells me that I already have the best driver software for the device installed.

Any suggestions on how to prevent the driver from sometimes not loading correctly?

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?