Windows 10: Bluetooth dongles not working in Windows 11 24H2 error code 31

Discus and support Bluetooth dongles not working in Windows 11 24H2 error code 31 in Windows 10 Software and Apps to solve the problem; Hi,ever since Windows updated to 24H2, I have been unable to get any bluetooth dongle working. I have bought three new dongles, one after the other,... Discussion in 'Windows 10 Software and Apps' started by StephBUK, Apr 1, 2025.

  1. StephBUK Win User

    Bluetooth dongles not working in Windows 11 24H2 error code 31


    Hi,ever since Windows updated to 24H2, I have been unable to get any bluetooth dongle working. I have bought three new dongles, one after the other, hoping that would solve the issue Realtek 5.1, TPlink 5.3, Ugreen 5.4 but all have the same issue as my original TPlink 5.0 which used to work just fine before the update:"This device is not working properly because Windows cannot load the drivers required for this device. Code 31 "I have updated everything Windows, Intel drivers, uninstalled and reinstalled several times with multiple reboots etc, even did a clean install of 24H2 as it was

    :)
     
    StephBUK, Apr 1, 2025
    #1
  2. Double Win User

    Generic Bluetooth Dongle - Error Code 43 ;(


    I bought this super cheap generic bluetooth dongle. The reviews gave me the feeling it wouldn't work, but i thought how hard could it possibly be? The reviews were right, it doesn't want to work right out of the box, I get an error code 43, and I'm really not sure what to do. I've tried uninstalling/reinstalling the device and I get the same error. I think it's missing a specific driver but I'm not sure. It's an Excelvan (Imgur: The magic of the Internet), a brand you've probably never heard of (until now *Cool)

    I have it plugged into a USB hub, it flashes red so i know its working... (cant see it here because of the flash)

    Bluetooth dongles not working in Windows 11 24H2 error code 31 76165d1485966136t-generic-bluetooth-dongle-error-code-43-a-xca0v7hl.jpg


    Device Manager...

    Bluetooth dongles not working in Windows 11 24H2 error code 31 76168d1485966136t-generic-bluetooth-dongle-error-code-43-a-capture.png


    right click, Properties...

    Bluetooth dongles not working in Windows 11 24H2 error code 31 76162d1485966136t-generic-bluetooth-dongle-error-code-43-a-kx4y0if-imgur.png


    Driver tab...

    Bluetooth dongles not working in Windows 11 24H2 error code 31 76164d1485966136t-generic-bluetooth-dongle-error-code-43-a-ugsee0s-imgur.png


    clicked Update driver...


    Bluetooth dongles not working in Windows 11 24H2 error code 31 76161d1485966136t-generic-bluetooth-dongle-error-code-43-a-1dabab9-imgur.png


    My computers' specs are listed below, but it's basically an HP 64-bit laptop.
     
    Double, Apr 1, 2025
    #2
  3. davidhk Win User
    Generic Bluetooth Dongle - Error Code 43 ;(


    If there is a return policy that goes with the purchase, return it for refund.
    Trust the review a bit more.
     
    davidhk, Apr 1, 2025
    #3
  4. netrate Win User

    Bluetooth dongles not working in Windows 11 24H2 error code 31

    Bluetooth driver error - USB dongle BT 4.0

    I have bluetooth dongle that does not seem to be recognized by my win 10 system. Version 22H2 (OS Build 19045.3693) Here is the error : This device is not working properly because Windows cannot load the drivers required for this device. (Code 31) What I have tried :
    • Device Manager and tried to reinstalled, disable, enable etc with no luck. turned the bluetooth setting off and on and still not luck. ran the troubleshooting for bluetooth and it does not repair anything.
    When I went to the device website, it says that Win 10 will automatically plug and play and it doesn't need a driver: Cambridge Silicon Radio Bluetooth Driver | Device Drivers The device name is : CSR8510 A10 and in device managers it is Generic Bluetooth Radio with a yellow exclamation point. Here are some of the errors in the properties settings : Device USB\VID_0A12&PID_0001\6&1ff8b909&0&12 was not migrated due to partial or ambiguous match. Last Device Instance Id: USB\VID_8087&PID_0A2A\5&2CCCB896&0&2 Class Guid: {e0cbf06c-cd8b-4647-bb8a-263b43f0f974} Location Path: Migration Rank: 0xF000FFFF0000F120 Present: false Status: 0xC0000719 Thank you for looking. I am open to suggestions on what to try next.
     
    netrate, Apr 1, 2025
    #4
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Bluetooth dongles not working in Windows 11 24H2 error code 31

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