Windows 10: Bluetooth Dongles of any kind suddenly causing BSOD

With no windows updates since 4/9/24, on 5/3/24 my PC got a BSOD after trying to pair to a bluetooth device using an ASUS BT500 bluetooth dongle that has always worked since windows 10 was installed.After this, the PC would not reboot shows power light but no display unless the bluetooth dongle was removed. I tried other dongles of the same brand and different brands and none seemed to work.Windows 10 was reinstalled from the creation tool keeping all files and software as I have some old programs that are hard to install but this did not solve the issue. I have also since ran SFC /scanno

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

BSOD when connecting Bluetooth dongle.

When I connect my Bluetooth dongle into my pc, I get a BSOD screen.

Stop code is : PAGE_FAULT_IN_NONPAGED_AREA.

My Bluetooth dongle is TP-Link (UB500 5.0 Bluetooth USB Adapter).

 

suddenly lost bluetooth. Not the dongle or the device I'm trying to connect.

Bluetooth was working properly with a bluetooth dongle, but suddenly stopped working. One device was connected and responding but suddenly stopped, so I removed and tried to reconnect it, without success. I replaced the bluetooth dongle. Device manager
says the new dongle is working properly with the latest driver. I tried to connect 3 devices, including the one that was previously working with this laptop and bluetooth. None will connect. Task bar shows bluetooth.