Windows 10: Bluetooth driver/adapter gone after updating from Win 7 to Win 10

Hello, I have this issue that after updating to Win 10, my bluetooth completely disappeared. There isn't any Bluetooth section on the Device Manager, nothing on the "Install and uninstall programs", nothing on the Apps, nothing when I try to search through the Windows search.

I tried installing a Qualcomm atheros bluetooth driver, but it didn't do anything. I installed the Atheros because I've found a Atheros Bluetooth bus somewhere on the Device Manager.

I really hope you can help me! Never needed bluetooth on the laptop, now for the first time that I need it, I don't have it *Sad

:)

 

Bluetooth driver/adapter gone after updating from Win 7 to Win 10

Hello! Thank you for the reply, sorry for taking so long. Well, I tried running the troubleshooter and he said he found problems and asks to reboot. After that, if I run the troobleshooter he still complains and asks to reboot. Then I'm on a infinite loop
of running the troobleshooter and rebooting.

 

Bluetooth driver/adapter gone after updating from Win 7 to Win 10

Like I said on the first post, the Bluetooth drivers don't show up on the Device Manager so I can not try the Method 1.

I tried using the compatability mode already, it gives an error saying "This app was blocked for your protection". I tried disabling the Driver Signature Enforcement but when I execute the driver for the Bluetooth I downloaded from ASUS he gives the a blue
pop up saying that "Windows protected your PC", then I do "Install anyway" but then it gives me again the This app was blocked for your protection" error.

 

Hi, a quick search of the forum
"bluetooth missing"
suggests
Bluetooth goes missing. - Windows 10 Forums
Hope that helps..

Any queries- please complete your specs esp. laptop model. Thanks.
System Specs - Fill in at Ten Forums - Windows 10 Forums

 

It is not quite the same problem. They had the bluetooth and then it disappeared. But in my case, I never had on my Win 10. I cannot find anything in the Device Manager. There isn't any Bluetooth service in the Services. Cannot find a Bluetooth Network Connection on Control Panel->Network and Connections. My bluetooth is really completely inexistent. I tried installing my old Bluetooth driver on Win 10, but he simply says I'm allowed because it is not supported to Win 10 (that is why Win 10 uninstalled it when I switched to Win 10). But now I don't have Bluetooth connection because I don't have a driver for it. On ASUS website on my laptop they only have this old drivers. And in there they have three manufactures of Bluetooth. So first I don't know which is the correct manufacture and where to find the correct driver.

 

Hi, does your laptop actually include bluetooth or are you using a dongle?

This indicates bluetooth is not available:
Asus K53SV-A1 Notebook Laptop specs
K53SV | Notebooks | ASUS Global
- it's listed as 'optional'
But it may depend on your precise model.

Try running a scan with Drivermax (2 drivers free a day). Note: routine use of driver scanners is strongly discouraged.

More: you could check your laptop specs with ASUS to find out more about your hardware.
You can try the old versions- if they don't work, uninstall them..
But note this:
Bluetooth Universal Windows driver model for Windows 10 (Windows Drivers)

Also check your laptop compatibility with Windows 10 - does Asus have a compatibility list?

And scan Asus's forum for similar reports.

While you can find sites like this:
Fix ASUS K53SV Bluetooth Drivers problem For Windows 10 64 bit
I have no idea whether they are valid.

 

Yes, my laptop had Bluetooth when I was using Win 7 and I even remember that when I upgraded to Win 10 he said that ASUS Smart Gesture and Bluetooth "blablabla" were uninstalled because it was not compatible with Win 10.

From Drivermax I got this to upgrade:



I don't see anything related to Bluetooth, I think.

I already tried my old Bluetooth driver but Windows doens't let me install because is not compatible.

Didn't find a compability list when I searched for "ASUS K53SV Windows 10 compatibility list". Can you tell which one is the correct ASUS support forum? I found one ASUS forum, but didn't find any common people asking general problems like me. It was always really complex problems, like it was people building a PC and needed help. I thought it was strange.

I'll try that website with the drivers, thanks!

 

What was the error msg when installing your driver?
Win 10 objects to unsigned drivers, but there is a way round that I seem to remember.
Compatibility- you might get round that by installing in compatibility mode.

http://answers.microsoft.com/en-us/i...6-97d37f67c159
Windows 10 and 8.1 Install Unsigned Driver Video Tutorial - YouTube

 

It says incompatible app basically. Ok, I'll try it. Sorry for taking so long, had vacations.

 

Hello, tried that today, but it didn't let me install, it still complains about not being compatible. That was strange.

 

Hi, if you can quote the exact text of the error message, or better, post a screenshot, someone may be able to help better. Basics: are you sure you're using a 64 bit driver if 64bit Windows? Thanks.

Have you tried installing the driver in compatibility mode if it's for Win 7 e.g.?

I came across this:
Download Atheros ASUS Bluetooth Driver 1.0.3.0 64-bit for Windows Vista 64 bit, Windows 7 64 bit, Windows 8 64 bit

 

Hello again! Well, the printscreens are in Portuguese, so I hope that's okay. First when I execute I get this:




Then I do, install anyway. Then I get this:



"The application was blocked for your protection". I tried two times doing that disabling of signed applications. It never works.

Yes, tried the compability mode too, I get the same error saying the application is not trustworthy.

It'll try the link you said. But I have one doubt, they say "Right click on the hardware device you wish to update and choose Update Driver Software." But, on my Device Manager I don't have the Bluetooth section like it is supposed too. In which device should I right click to install the cab file I download?

 

If you're dealing with an unsigned driver (which I think maybe the first screen refers to) then you can allow unsigned drivers by rebooting (Shift +click restart) and navigate to the relevant option on the blue screen.

Details and another method (haven't checked if this is the same as previous, sorry- if the same you need to research this):
How to Disable Driver Signature Enforcement in Windows 10/8/7 64-Bit | Password Recovery

You could also click more information on the 1st screen.

 

Like I said in the previous reply, I did that. I click more information and then I do "Install anyway" but then it gives the Red error.

I tried the commands on the new link but doesn't install again. It gives the red error again.

But on the link you gave someone says: "It appears in Windows 10 after the Fall 2015 update (an possibly before), Windows will reject unsigned drivers even if installed unless you have Driver Signature Enforcement disabled, which makes Test Mode the only practical way to use unsigned drivers.". So most probably it is because of this.

 

There should be a label on the machine that identifies the RF component

see: Example of RF labels [PDF]

Once you know the mfgr (ie Intel) and model, you might have to go to the vendor site.
I already looked at AzureWave, but need the model # - if that is the mfgr ???
The 3rd driver on Asus is simply listed as Bluetooth driver ... so I couldn't do anything with that *Wink

Please take a picture of the label or type the pertinent info into a new post on your thread

Obrigado (just having fun with Google translate) *Wink