Windows 10: Bluetooth Driver Doesn't work Error Code 31

I've tried everything to fix it. I've reinstalled it multiple times, I've ran the windows troubleshooter, but it still doesn't work. My headphones are Bluetooth, so I have no audio when my Bluetooth doesn't work. How do I fix it?

:)

 

Windows doesn`t start. Authomatic repair doesn`t work.

Thanks again!!

I`m sorry I had not noticed that the text on the picture was in spanish. It says that windows has replaced some damaged clusters in "name" file and "directory". Then, at the end "an unspecified error occurred (75736e6a726e6c2e 4f6)".

I`ll do it and I`ll be updating this thread when I have the report.

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I ran SeaTools. These are the results:




Does it mean my HDD is useless?

 

error code 31

Hi Roderick,

To resolve the error code that you encountered, we recommend that you check this support page article:
Error codes in Device Manager in Windows. Please refer to
Code 31: "This device is not working properly" section and follow the suggested troubleshooting steps.

Feel free to post back if you need more help.

 

Bluetooth driver error 10 when converted to Windows 10

Hi,

Apologies for the late reply.

Error code 10 is a driver error, as you have already tried to install the drivers I would suggest you to un-install and re-install drivers and check.



Try the following steps:


Follow the steps mentioned below:

• 
  Right on the start icon and click on device manager
  
• 
  Select Bluetooth adapter, right click on it and click on un-install.
  
• 
  Restart the computer,
  
• 
  Now, install the latest drivers from the manufacturer's website.
  
  
  
  Hope this helps.