Windows 10: Bluetooth Driver Issues

My bluetooth kept connecting and disconnecting from few days. I tried the traditional method of uninstalling the Bluetooth driver and restarting my computer. Even after all this I can't find my Bluetooth Device anymore in the device manager. Even with the hidden drivers enabled. I did the download from asus website and still its not showing up. Attaching my msinfo here just incase.https://drive.google.com/file/d/17qqUWbzuUHq1zN40Q5Fqi69PNAdH21du/view?usp=drive_link - msinfohttps://drive.google.com/file/d/1I61S1HjkARjDMFrhux7v-270erbqCNY3/view?usp=drive_link - device manager

:)

 

Bluetooth issues with the driver.

Hi,

We would like to know more about your Bluetooth driver concern. Kindly answer the following questions:

• When did you start encountering the issue?
  
• Have you made any changes on your computer prior to this issue?
  
• Is the Bluetooth driver detected under Device Manager?

Meanwhile, you can consider removing/uninstalling the Bluetooth driver from the Device Manager and then restart your computer. In that way, the system will automatically install the generic Bluetooth driver.

To uninstall the Bluetooth driver, follow the steps below:

• Press the Windows key + R on your keyboard, type
  devmgmt.msc, and then hit Enter.
  
• Expand Bluetooth.
  
• Right-click the Bluetooth driver, and then select Uninstall. (Note: If the driver is not located in Bluetooth, then you can look for it under
  Other devices.)
  
• Restart your computer.

Should you have further questions, feel free to get back to us.

 

Bluetooth Headphone Connection Issues

Hi,

I would suggest to perform some basic troubleshooting steps by following the article to find out the reason and to update the Bluetooth driver.

Check the Status of the Bluetooth in Device Manager and update it:

• Search Device Manager using Cortana.
• Right click Bluetooth drivers and select the Update driver software.

Check also if the Bluetooth service on your laptop is enabled by following this steps:

• Press Windows key + R and type service.msc
• Search for Bluetooth Support Service.
• Right click on the Service and click on Enable.

Let us know how it goes.

 

Bluetooth's mobile phone drivers

Hi David,

Thank you for using Windows 10.

I would suggest you to update the Bluetooth drivers as the initial troubleshooting steps and check. Here is the steps:

• Press Windows+X key on your desktop and select
  Device Manager.
• Locate Bluetooth drivers, expand, right click and click on Update.
  

If it doesn’t help, then I would suggest you to uninstall
and re-install the Bluetooth drivers in compatibility mode. Here is the steps:

• Go to your manufacturer’s website and download the
  Driver’s setup file for your computer.
• Press Windows Key + R on your desktop screen to go to run box.
• Type devmgmt.msc and hit Enter.
• Under Driver, expand, then right click and select
  Uninstall.
• If you are prompted to Confirm then Confirm.
• Go to the location where you had saved your downloaded setup files of the drivers and
  right click, then select Properties.
• Select Compatibility Tab.
• Place a check mark next to Run this program in Compatibility mode and select the operating system accordingly from the drop down list.
• Let the driver to install and then check the functionality.

Keep us informed about the status of the issue and let us know if you need further assistance and we’ll be happy to help you.