Windows 10: Bluetooth drivers disappears after every one or two months

Hi Everyone,


I am using windows 10 on lenovo laptop. For past 6 months, its a 3rd time that my bluetooth drivers disappear suddenly. My wifi drivers too follows up. I updated the windows, uninstall and reinstalled bluetooth drivers but without any success. Previously, the problem got resolved by updating drivers from lenovo website but this time nothing is working.

I searched on google and youtube but didnt find any solution.

I want to avoid reinstalling windows at all cost as I have so many softwares installed which i wont be able to reinstall. Even if i go in view, select hidden files, it still doesnt show up.

:)

 

Bluetooth disappeared

Hi Jenny,

We appreciate you for being a part of Windows 10.

Before proceeding, we need more information to help you better.

• 
  Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?
  
• 
  Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)
  
• 
  Does the Bluetooth disappeared after you have started to use Wacom Bluetooth keyboard?
  

Note:

• 
  In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.
  
• 
  To check the drivers installed in Programs and features, Press
  Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.
  

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

• 
  Press Windows + R
  keys on the keyboard, type services.msc
  and press OK.
  
• 
  Now, find Bluetooth Support Service
  and start it
  
• 
  Double click on the Bluetooth Support Service
  set the startup type as Automatic.
  

Step 2:

Follow the steps to run the Hardware and devices troubleshooter and check if you are able to fix the issue.

• 
  Press Windows + X keys on the keyboard and select
  Control Panel
  
• 
  Type Troubleshooting in the search bar on the
  Control Panel.
  
• 
  Click on View all on the left navigation pane.
  
• 
  Click on Hardware and devices.
  
• 
  Click on Advanced on the Hardware and devices
  dialog box and click on Run as administrator (Enter the credentials if required).
  
• 
  Click on Next and follow onscreen instruction complete the
  Hardware and devices troubleshooter.
  

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in
Windows 10

Kindly let us know if you need any further assistance with the issue. We are glad to assist you.

Thank you.

 

Bluetooth disappeared

Hi,

This error may be caused by a corrupted Bluetooth driver in your device. To help you fix this, go to Device Manager
to ensure that you have the latest Bluetooth driver installed on your PC.

• Type Device Manager in the search box on the taskbar. Click it from the list of results, and then expand
  Bluetooth.
• Right-click the Bluetooth radio, then select Properties.
  Select Driver tab then click on Update Driver.

In case that Windows doesn't find a new driver, you can check the manufacturer's website and follow the instructions there.

After updating your drivers, you will need to pair again your Bluetooth headphones on your PC.

You can follow the steps in this
article for a step-by-step guide on how to connect your Bluetooth device.

Let us know how it goes.

 

Bluetooth Disappeared

Hi,

This issue occurrs when the data in the registry for the device is corrupted or misconfigured. One other cause may be due to an outdated device driver. To sort this concern, we suggest you uninstall and reinstall the Bluetooth drivers with the steps provided
by Ruth Buruga on this
link.

Should you need further information, don't hesitate to contact us.

Regards.