Windows 10: Bluetooth Drivers wont load Code 3 wont update; Headphone mic wont connect.

My bluetooth drivers have had this problem since I very recently got this computer, yet, I cannot find or install updated or replacement drivers. I have only found drivers via unofficial sites and installers but am too worried to use them.I have a small usb that came with the pc, marked "5.0" that seems to either be device 802.11ac the one with the driver missing/unloaded or the device called BT DONGLE10.I plugged the usb into the pc when I got it and have had it in since so im not sure.When troubleshooting it just walks me back to installing drivers that the search says it couldn't find or

:)

 

Computer Won't Use Headphone Mic

Are you using a wired or wireless connection?

If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
I I left-click on speaker icon on taskbar tray I see my options for the speakers:

• Speakers (Realtek High Definition Audio) = Laptops built-in speakers
• Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
• Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode

I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.




However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
Note I can always override this at any time. To do this...
I right-click on speaker icon on taskbar tray and left-click on Sounds




The first tab Playback is for the speakers

• Headset = Headphones mono mode
• Headphones = Headphones stereo mode
• Speakers = Laptops built-in speakers

The second tab Recording is for the microphone

• Headset = Headset's microphone
• Microphone Array = Laptop's built-in microphone
• Stereo Mix = N/A

To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.

 

Bluetooth wont connect

Windows 10 (1809) & Drivers up to date. Bluetooth wont recognize my headphones, This start to happen since previous update, update 1809 didn't fix anything. I already try "almost" everything, including uninstall and install Bluetooth drivers. My headphones
connects without problem to my smartphone and to my Windows Surface Go.

Please, any idea.

Héctor

 

Laptop wont recognize my headphone mic

My laptop wont recognize my headphone mic i had a cable with just 2 lines first so that was the problem but i bought a new headphone with 3 rings and it still wont even show that i have it plugged in. i have tried trouble shooting and it tells me i have not plugged it in, my laptop has only jack for headphones and i have plugged the wire in completely but its still using onboard realtek mic i have tried uninstalling drivers,updating them. I can only see microphone array and stereo mix when i go to recording devices section i have also checked if my device is disable and i have check show disabled drivers but nothing shows up other than microphone array and stereo mix