Windows 10: Bluetooth Earbuds Connection Issues on Windows 11

Hello everyone, I recently bought a new pair of Bluetooth earbuds and have been experiencing connection issues when trying to use them with my Windows 11 laptop. Here’s a detailed description of the problem: 1. Initial Connection Problems: When I try to connect the earbuds to my laptop, it doesn't connect easily. It takes around 1 minute to connect after showing "connecting" continuously. 2. Random Disconnections: After finally connecting, the earbuds disconnect suddenly at random times. 3. Reconnection Issues: When I try to reconnect after a disconnection, it again shows "connecting" for

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Bluetooth earbuds is connected but no sound

Hi Betty,

I'm Amr, an independent advisor.

Do your earbuds works on another device?

Did you try to repair your earbuds?

Here are some steps you can take to troubleshoot your Bluetooth earbuds issue:

1. Check your audio output settings

Go to Settings > System > Sound. Under "Choose your output device," make sure your Bluetooth earbuds are selected.

2. Update your Bluetooth drivers

Go to Device Manager > Bluetooth. Right-click on your Bluetooth adapter and select "Update driver."

3. Re-pair your Bluetooth earbuds

Remove your earbuds from the list of paired devices in your Bluetooth settings, then pair them again.

4. Check for interference

Other Bluetooth devices or electronics can sometimes interfere with Bluetooth connections.

Try turning off other devices or moving to a different location to see if that helps.

5. Reset your Bluetooth earbuds

Follow your earbuds' manual for instructions on how to reset them.

This usually involves holding down a button for a certain amount of time.

6. Try your earbuds on a different device

This can help you determine if the problem is with the earbuds themselves or with your laptop.

7. Contact the manufacturer

If none of the above steps works, there might be a problem with the earbuds themselves.

You might need to contact the manufacturer for further assistance.

I hope this is helpful. If you require any additional assistance, don't hesitate to respond to this.

This is a user-to-user support forum. We're users just like you helping other users to find solutions to their problems.

Best Regard

Amr

 

Connecting Bluetooth Earbuds to my Laptop

Here's how to connect your Bluetooth earbuds to your PC. It's mostly about Bluetooth, rather than Windows. And if you were hoping the process would be simple and obvious ... guess what? It's not.

Bluetooth is actually a wireless network technology, very similar to WiFi. What you have are actually
Bluetooth-enabled earbuds, because they have the ability to connect to a Bluetooth network.

The unique thing about a Bluetooth network is that the network exists only between your Bluetooth-enabled earbuds and the Bluetooth adapter in your computer. That makes a Bluetooth network more secure than a WiFi network, because anyone can join a WiFi network.

Get ready, here we go:

Step #1: Make your Bluetooth devices discoverable: Put your earbuds and your Bluetooth adapter into discovery mode. That's like joining a dating website - you've made yourself discoverable to other people. The instructions that came with your earbuds
should say how to put them into discovery mode. Putting your Bluetooth adapter into discovery mode is a two-part process:

• Go to Start > Settings > Devices > Bluetooth and other devices and add your computer's Bluetooth adapter as a 'device.'

• Once you done this you'll see the control to turn Bluetooth 'on.'

Step #2: Pair your earbuds to the Bluetooth adapter. This is like exchanging contact information with someone on that dating website. Your earbuds and the Bluetooth adapter exchange information, so they don't have to go through the whole setup process every
time you want to you use Bluetooth-enabled earbuds. Once your earbuds are paired, they show up in the list of devices on that same page in the Settings app.

Here's how my Bluetooth-enables earbuds look:





Step #3: The final step is to actually meet the person you found on the dating site. In Bluetooth, as in life, that's called 'connecting.'





Now your earbuds are ready to use.

Of course, there are many gotchas that you might encounter, but let's see how far you get with the above.

 

Tozo T12 Bluetooth earbuds not connecting correctly in Windows 11 Pro version 21H2

Please don't tell me to reset the earbuds I have done it a dozen times already.

Hardware: Processor 11th Gen Intel Core i7-11700T @ 1.4GHz, 32Mb RAM

Bluetooth Qualcomm QCA61x4A driver - running bluetooth HCI 9.0/LMP 9.602 bluetooth version 5

Symptom: Earbuds connect but then sound only plays for 1.5s on the left ear then nothing for 4 seconds then cycle repeats. If I put the right earbud back in the charger the left earbud plays normally.

Now if I do nothing but disconnect the bluetooth and fire up bluetooth on my IPhone 7Plus - i.e., bluetooth v4.2 the earbuds work fine.

The supplier replied "Good to know that your earbuds are working fine on the iPhone. I consulted our development department and thought that the problem may also be related to the compatibility of your computer. We updated the T12 firmware for the listed version of Windows 11 through communication with Microsoft, but not sure if your version of Windows 11 pro will work. You can check with Microsoft's customer service to see if there are any settings that need to be changed for normal use. Your case is very special as we have never had such feedback after updating the Windows 11 firmware"

Any suggestions out there on what the "settings" are that could be causing this issue - it's almost like bluetooth is polling two channels but not sending on one.