Windows 10: bluetooth earphone microphone wont work on zoom

i dont know under which category this question should go. please correct me if this is not the place.

have lenovo thinkpad t440 win 10 prof.

have purchased blue tooth handsfree device 1)samsung uflex 2)fingers musitalks

both work fine when connected to t440 and i can hear music playback from the laptop memory or youtube playback

but when i open zoom for video conference --the audio is not in the head set but thru laptop speaker only.

i tried possible setting suggested --on screen-- in the zoom app to select the headset but no change.
will this be due to some compatibility issues ?

:)

 

bliuetooth earphone microphone wont work on zoom

i dont know under which category this question should go. please correct me if this is not the place.

have lenovo thinkpad t440 win 10 prof.

have purchased blue tooth handsfree device 1)samsung uflex 2)fingers musitalks

both work fine when connected to t440 and i can hear music playback from the laptop memory or youtube playback

but when i open zoom for video conference --the audio is not in the head set but thru laptop speaker only.

i tried possible setting suggested --on screen-- in the zoom app to select the headset but no change.
will this be due to some compatibility issues ?

 

Microphone not working for zoom

I have already checked all the normal settings, etc!!

1. A couple days ago, I tried to connect my iphone to the bluetooth on my laptop. (I wanted to be able to share audio from an app in my phone during a zoom meeting.) Windows 10 told me that my phone was paired. But no sound came through the laptop.

2. I cannot use a cable to connect my phone because there is no microphone outlet on my laptop; it only has an outlet for headphones.

3. I searched lots of recommendations online and tried them (sorry, I'm not good with this and can't tell you exactly what I tried.)

4. I had a zoom meeting afterward, and my microphone worked fine.

5. Yesterday, my system said that I needed to restart and said something about microphone. I restarted the laptop.

6. Last night, I tried to host a zoom meeting and could not be heard.

I have followed numerous tips online and nothing is helping.

a. According to the advanced settings in zoom, my microphone is connected. However, when I test the microphone in zoom, it does not record my voice.

b. The settings in Windows 10 show that my laptop has permission to use my microphone in the zoom app.

I'm convinced that I inadvertently changed something a couple days ago when trying to troubleshoot the bluetooth problem. I think that change took effect when I restarted the laptop yesterday. But I have no idea what change I may have made. Everything
that I know to check looks correct, yet the microphone is not recording me when I talk in zoom.

Update: When I right click the sound icon on the task bar, the option for "sound" is not in the list.

 

Microphone not working in Zoom Conference

I cannot get the microphone to work when on a Zoom App conference. I have a brand new HP notebook using Windows 10. Any suggestions?