Windows 10: [Bluetooth] Extremely choppy sound after/during update

Discus and support [Bluetooth] Extremely choppy sound after/during update in Windows 10 Drivers and Hardware to solve the problem; [Overview] My bluetooth headset Drop/THX Panda started getting a little choppy a few days ago. The headset connects via an Avantree Leaf. Example:... Discussion in 'Windows 10 Drivers and Hardware' started by causticFrost, Mar 15, 2021.

  1. [Bluetooth] Extremely choppy sound after/during update


    [Overview]

    My bluetooth headset Drop/THX Panda started getting a little choppy a few days ago. The headset connects via an Avantree Leaf.

    Example: for every 10 seconds of sound, it would only play seconds 1-3 and 5-9. skipping seconds 4 and 10, with poor sound quality at seconds 3,5, and 9.


    Re-pairing the headset seemed to fix the issue. But after a few hours it started doing it again, this time power-cycling the headset "fixed" it.


    The next day i found windows force restarted/updated. After a couple hours of sound working just fine, it got much worse. Requiring re-pairing/restarting every couple of hours.

    Example: for every 10 seconds of sound, it might play 0.3 seconds.basically just a small burst of noise that sorta matched what was going on the rest is complete silence.


    After updating/reinstalling everything i could think of, it appears to be stuck in the absolute worst state. No matter how many times i re-pair or restart.

    Example: for every 60 seconds of sound, it might play 0.3 seconds.basically just a small burst of noise that sorta matched what was going on the rest is complete silence.


    The multi-function button on the headset is still able to pause/play content without issue. However all other controls ceased to function can't change volume, skip, reverse, etc.


    The headset works fine with my phone, and the headset + dongle work perfectly fine on my laptop all in the same room, switching between them all to make sure it wasn't just interference. The issue appears to only occur on my primary desktop.


    ---

    [What I've Tried]

    • Re-pairing headset to bluetooth dongle.
    • Restarting computer.
    • Removed 'Avantree Leaf' from device manager and reinstalled it.
    • Forced another windows update and restarted.
    • Installed optional system drivers from windows update, and restarted again.
    • Enabled/Disabled the device in the sound manager many times
    • Set the default device to my speakers, tested them, changed device back to headset. many times
    • Manually started all 'Bluetooth' services in services.msc
    • Ran the Sound Troubleshooter.
    • Ran the Bluetooth Troubleshooter.
    • Updated motherboard BIOS
    • Updated GPU drivers
    • Made sure power management wasn't turning off the adapter set to max performance
    • +other stuff i'm forgetting

    ---

    [Specs]


    Windows

    Edition : Windows 10 Enterprise
    Version : 20H2
    Installed on: 2021-‎03-‎06
    OS build : 19042.867
    Experience : Windows Feature Experience Pack 120.2212.551.0

    not sure why it says installed on the 6th, i definitely updated twice today


    Computer

    Motherboard : ASUS Crosshair VIII Hero X570

    CPU : 3900x

    GPU : GTX1080


    ---

    [Wrap Up]

    Others have the same/similar issue, THIS is the biggest forum post i could find about it. With a million different things to try, but none of them work for quite a few of us.


    Is there anything else I can do/try/look at?

    :)
     
    causticFrost, Mar 15, 2021
    #1
  2. JohnMay2 Win User

    Choppy sound after windows 10 update

    After updating windows 10 today, when using Bluetooth headphones, the sound is choppy and almost incomprehensible. This was not a problem until now.

    I have tried suggestions from the community such as disconnecting and reconnecting the headphones as well as using different headphones, so the problem is with the Bluetooth connection. I have also tried reinstalling and updating the speaker and Bluetooth
    hardware drivers.
     
    JohnMay2, Mar 15, 2021
    #2
  3. kamti Win User
    Problem with bluetooth audio (choppy)

    Hi There,

    My bluetooth speakers have suddenly started giving choppy sound as soon as my windows updated to 1607. I tried the device with defferent other devices i.e. phones, they worked fine. I tried various times disconnecting and connecting with driver uninstall
    etc but none worked. please suggest.
     
    kamti, Mar 15, 2021
    #3
  4. nicko1990 Win User

    [Bluetooth] Extremely choppy sound after/during update

    Bluetooth Audio Laggy and Choppy.


    Hey Guys,

    I just recently purchase a newish laptop recently off eBay. Its a HP ProBook 6470b, it didn't came with a hard drive so I pulled the SSD out of my old Dell 1545 which has windows 10 preinstalled. Long story short when I listen to music over Bluetooth to my stereo, the sound become very choppy and distorted. Specially if I do some typing, extreme processing or moving the trackpad it becomes really bad. If I don't type, move my mouse or have it idle on the music player its fine (most of the time).

    I should mention at this present moment I don't have a hard disk caddy since I didn't come with one and I'm waiting it to arrive from Malaysia (so I'm just curious if that could be a culprit). I have tried different Bluetooth speakers and the same problem persists. I have tried my macbook, android tablet, surface and phone with the same reciever and it play musics without any problem whatsoever. I have tried updating, uninstalling and installing drivers and hasn't made that many difference (although disabling the Microsoft UE LE Eliminator helps somewhat). The driver is a broadcomm 20702 Bluetooth 4.0 adapter.

    I have disable any enhancement in the sound settings and gone to devices and printer and disable any unnecessary services that is used by my bluetooth receiver but the problem is still present.

    Any help would be appreciated [Bluetooth] Extremely choppy sound after/during update :) (Y)
     
    nicko1990, Mar 15, 2021
    #4
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[Bluetooth] Extremely choppy sound after/during update

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