Windows 10: BLUETOOTH FAILURE

Every Bluetooth unit I connect defaults to usage for handsfree telephony and I cannot change because it just defaults it back to on and disables the HID component, so I do not know if it's my software or not this is the fifth headset it's done it to now and it won't change and short buying a brand-new Bluetooth USB plugin device, I don't know what I can do.

:)

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

bluetooth

Hi JennyAjoc,

Hardware failure, incorrect setting or outdated Bluetooth driver are some of the reasons why you are having such an issue. For us to know more about your concern, kindly answer the following:

1. What device are you trying to connect to your PC?
2. Have you made any changes on your PC prior to the issue?
3. Are you getting any error messages?
4. Are you using a Bluetooth dongle?

As an initial troubleshooting step, try connecting your Bluetooth device to a mobile phone. If it is working properly, then we can say that your PC has an issue. I suggest that you visit the manufacturer's website to download the latest Bluetooth driver
for your PC.

We will be waiting for your response.

 

Bluetooth failure error message: 0xc0000076.

Hi John,

Thank you for posting your query on Microsoft Community.

Kindly reply:

1. Is your Bluetooth enabled?

I would suggest you try the following steps and see if it helps.

Method 1: Run Hardware and Devices Troubleshooter

Please follow the steps below:

• Press Windows key + X and click on
  Control Panel.
• Change View by from Category
  to Small Icons.
• Now click on Troubleshooting.
• On the left side of the Troubleshooting window, click on “View all”.
• Click on Hardware and Devices. Please provide a password if asked for it and click
  ok.
• Follow the on-screen instructions.

Method 2: Update Bluetooth driver software

Follow the steps.

• Press Windows key + X key and click Device Manager.
• Search for the Bluetooth driver.
• Right-click on the Bluetooth Driver
  and select Update Driver Software.
• Restart your system.

Hope this helps. Please respond if you have further related queries.

Regards,