Windows 10: Bluetooth gone and cant connect

My Bluetooth gone and I cant use my mouse to function. I tried to use the mouse in my other device and it connects properly. On this PC, I cant connect since the Bluetooth itself is missing in tray. I checked in settings itself but it is also missing. How can I make it back?

:)

 

When activate Bluetooth, WIFI connection gone

Thanks for your prompt response. My notebook is Thinkpad E531. Machine type 6885. I have not updated any device driver. In fact the problem happened on day 1 already (right after W-10 installation).

Has tried your suggestion but in vain. Resetting the router still not work. The problem is my 'Wireless Network Connection' was disabled as shown on 'Network Connections' and could not be enabled. The icon has turned gray. Troubleshooting could not
identify the problem.

Thanks for your help!

 

When activate Bluetooth, WIFI connection gone

Hi Wong,

I realize that when you activate Bluetooth Wi-Fi connection is gone. I will try to help you with this issue.

There might be a conflict between Bluetooth frequency and Wi-Fi frequency. You may try to alter or change the Wi-Fi frequency to a different channel and check if that helps.

Please answer these questions to get more clarity on this issue:

• 
  What is the make and model of the PC?
  
• 
  Did you update all device drivers after upgrading to Windows 10?
  

These are some of the general steps that you may want to try to check if that helps.

You will be able to solve some problems by running a troubleshooter that will automatically fix some common issues with Windows Update.

Open the Network troubleshooter by following these steps:

• 
  Press Windows key + X and click on
  Control Panel.
  
• 
  Click on Troubleshooting and click on
  View All.
  

Click on “Network Adapter” troubleshooter to fix problems with
Network Adapter. Follow the on-screen directions to run this troubleshooter and restart the computer to check if this helps.

If you have a Wi-Fi router connected then you may want to reset the router to check if that helps.

Keep us informed to help you further.

 

My Bluetooth is gone

Hi,

I would suggest you to run the Hardware and devices troubleshooter:

• Search Troubleshooting using Cortana.
• Under Control Panel Home click View all.
• In the list option, select Hardware and devices.
• Click Next and follow the on-screen instruction.

You can also try to start Bluetooth service and set it automatic by following this steps;

• a. Press Windows key + R on the keyboard.
• b. Type “services.msc” without quotes and press
  Enter.
• c. Right click on Bluetooth support service and click on
  Properties.
• d. Set the Startup type as Automatic and then click Start under
  Service status.
• e. Click on OK.

For more information on how to Fix connections to Bluetooth audio devices and wireless displays. you may refer to this

link.

Let us know how it goes.