Windows 10: Bluetooth headphone audio issue is driving me insane! Help!

I bought 2 pairs of Wireless Bluetooth Headphones to compare: A pair of TaoTronics TT-BH22 and a pair of Betron HD800.
I also bought an EkoBuy® Bluetooth 4.0 USB Dongle Adapter for PC. I used the CD that came with it to download the necessary drivers (which worked).
Side Note: Both Headphones connect and sound perfectly with my Phone and Tablet.
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-The Betron headphone headpones are recognised on my PC and they connect well. It sounds fine also, nothing is quiet or odd about audio.
But the TaoTronic headphones are odd. It does connect and is recognised by my PC, but the sound is quiet. Research showed me that its to do with Hands-Free Audio that is selected in the playback devices, and that it needs to be changed to the default/standard version.

I have tried re-pairing, reinstalling usb, restarting pc and re-pairing. Nothing seems to be making the TaoTronics display the 'normal sound' setting like the Betrons. I actually got lucky with the TaoTronics yesterday and it did show the option and sounded correct. But after closing PC to go eat, turning it back on along with headphones, it was back to square 1 with only the quiet sound.

See Image for explanation: https://imgur.com/a/xrF0xUV

Also, why cant my PC read bluetooth devices? Clearly I was able to connect the USB as shown by red arrows. Its an old Gaming PC (2013) that I believe does not support Bluetooth, hence why I bought the USB. Tried the TaoTronics on another PC and Adding Bluetooth Device actually recognized the headphones which was odd...

-Spoke to Microsoft and they told me it could be the frequency of the TaoTronics and that I need to get it replaced. Although the Betrons work fine? Is it a faulty pair?

Any insight/help would be highly appreciated as this has been driving me nuts and I cant seem to enjoy my new headphones. Spent and wasted a whole day yesterday figuring out how to fix it!

:)

 

Bluetooth Headphones Audio

I use Windows 10 with no other devices connected other than my LG HBS750 Bluetooth Headphones.

After not using them for a few days, I reconnected them with my computer as I normally do, and I attempted to watch a YouTube video. The audio was extremely choppy, and even the video was slowed down.

I have researched different ideas and tried them all, including:

Turning the computer off and on (of course)

Turning the headphones off and back on, then reconnecting

Turning off audio enhancements

Going to Devices And Printers, selecting my headphones and opening properties,going to services and turning off the suggested service.

Charging the headphones

I've tried connecting to my iPhone 6s and the audio is fine, but when I connect to my computer it is choppy again.

When I choose an audio playback device on my computer, I noticed another option, where it basically says the same as the original LG HBS750 but it says "hands-free". I set it as my default audio to try it out, and it sounded better than the other option,
but instead of choppy it was very very muffled, with every audio setting up all the way. As I've said before, I've no other bluetooth devices connected, no mouse. Just the "tablet" itself and the keyboard connected.

I do not want to buy another pair of bluetooth headphones, and I don't want to listen to choppy or muffled audio.

Please help,

Caleb

 

Audio Doesn't Work with Bluetooth Headphones

Hi Greg,

To address your concern, have you tried using a different device where the BlueAnt Pump headphones is connected and still got the same error?

In the meantime, we suggest that you make sure that your Bluetooth driver is updated. You can check this

link on how to update your Windows 10 drivers.

You can also refer to these links about repairing Bluetooth connections and problems in Windows 10:

• Fix connections to Bluetooth audio devices and wireless displays
• Fix Bluetooth problems in Windows 10: FAQ
  

Regards.