Windows 10: Bluetooth headphones connect but are not listed as Playback device

I'm having trouble getting audio to play through my Bluetooth headphones. I am able to successfully connect them to my computer, but I cannot figure out where to set them as the playback device. They are not listed in the Sound panel (even when showing disabled and disconnected devices). Any ideas (besides the things I have tried below) would be much appreciated!






I've read A LOT of threads about this and can't seem to find a solution that works. Here is what I have tried:

• Uninstalling & Reinstalling the Bluetooth driver
• Updating driver from manufacturer's website
• Purchasing a new Bluetooth 4.0 adapter (same issue - connects fine, not listed as an audio playback device)
• Turn off and turn on Bluetooth service
• Set Bluetooth Support Service to Auto
• Running the audio troubleshooter (device not listed to troubleshoot)
• Testing different Bluetooth headphones/headsets
• Testing these headphones on my work computer with the same version of windows (works great)

System Info

OS Name Microsoft Windows 10 Pro
Version 10.0.17713 Build 17713
Processor Intel(R) Core(TM) i7-4790K CPU @ 4.00GHz, 4001 Mhz, 4 Core(s), 8 Logical Processor(s)
BaseBoard Product Z97I-PLUS

:)

 

bluetooth headphones

Hi,

We see that you are having issues connecting your Bluetooth headphones to your Windows 10 Home laptop. Your Bluetooth headphones might be paired with your PC but it's not connected. To resolve this, kindly follow the steps below:

• Make sure your Bluetooth headphones is turned on.
• On the far right of the Windows taskbar, press and hold (right-click)
  Volume, and then select Playback devices.
• On the Playback tab, select the Bluetooth headphones, press and hold (or right-click) it, and then select
  Connect.
• Select your Bluetooth headphones, and then select Set default. Music should play on your Bluetooth headphones now.

Should you have further queries, feel free to post it.

 

My bluetooth headset isn't listed in the playback devices list.

Original Title: Bluetooth device in playback devices list Windows 10.

I want to connect my Bose headset to my computer. The Bluetooth device list show them as paired. However my headset isn't listed in the playback devices list; so, I my computer can't send sound to my headset. How can I get my headset added to the playback
devices list?

 

Bluetooth Headphones - connected but not available as playback device

Thank you for your responses but so far none of these suggestions have worked. Again the problem I'm having is that while the device pairs it does not connect. After pairing there should be a playback device listed but it doesn't show. I'm looking for
help getting the playback device to appear. Please assist if you are able. Thank you.