Windows 10: bluetooth headphones connecting as microphone but not audio

After a driver updated my bluetooth devices connect as voice but not as audio I have tried to:Connect it manually in the sound managment nothing happen, it doesn´t connectUninstall and install drivers nothing happenReturn to the previous version nothing happenTrobleshooting it can´t start because it is not connected as an audio deviceUpdated to windows 11 the problem is still there

:)

 

Stereo Bluetooth Headphones do not reproduce stereo sound

Bluetooth 4.x headsets (headphones with microphone) have two modes:
1. Stereo headset speakers with NO microphone
2. Mono headset speakers with microphone

I see in the listing for your headphones it shows a microphone. Make sure your the audio is configured correctly so that you have stereo headphone speakers.

With your headphones connected with Bluetooth

Left-click on little speaker (bottom right on desktop)





You should see current speaker for computer
In this example headphones in stereo is selected





If you click on Headphones you will bring up all options





To see more…
Right-click on little speaker (bottom right on desktop)





Select Sounds from list





If you want Stereo Headphones but NO microphone

Select Playback tab
Make sure Headphones is the current playback device





Select Recording tab
Make sure Microphone array (or similar) is the current recording device

 

Zoom Audio not playing when connected to bluetooth transmitter

Bluetooth headsets have two modes because Bluetooth 4.x does not have enough bandwidth for both stereo speakers and a microphone at the same time.

• Hands-Free = Mono speakers + microphone
• Stereo = Stereo speakers + no microphone

Bluetooth headphones only need one mode because they don't have a microphone.

• Stereo = Stereo speakers

Airfly Pro is only designed to be used for stereo headphones or stereo speakers

I assume you are plugging the 3.5mm plug for the Airfly Pro into the input for the speakers
You then connect the laptop to the Airfly Pro using Bluetooth
For speakers in Zoom select Bluetooth Stereo
For microphone you select some microphone such as the one built into the laptop

The limitation of this setup is that you will only hear one side of the call on the speakers. What you say into the microphone won't be heard at all on the speakers. Another problem is that Bluetooth only has a maximum range of about 30 feet.

 

Computer Won't Use Headphone Mic

Are you using a wired or wireless connection?

If you are using Bluetooth you will find there is a gotcha when using a headset with a microphone. With Bluetooth 4.x there is not enough bandwidth for both the headset's stereo speakers and the microphone at the same time. If the headset's speakers are used in mono mode then the microphone will work. Here is the information from my computer:
I I left-click on speaker icon on taskbar tray I see my options for the speakers:

• Speakers (Realtek High Definition Audio) = Laptops built-in speakers
• Headphones (Arctis 3 Bluetooth Stereo) = Headphones stereo mode
• Headphones (Arctis 3 Bluetooth Hands-Free AG Audio) = Headphones mono mode

I found out that if I select "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)" the headset microphone will work.




However, I found that next time the computer might choose "Headphones (Arctis 3 Bluetooth Stereo)". Then the headset speakers will work but the the headset microphone will not work.

To ensure that the right selection is always done automatically I have to go further and set the default to "Headphones (Arctis 3 Bluetooth Hands-Free AG Audio)".
Note I can always override this at any time. To do this...
I right-click on speaker icon on taskbar tray and left-click on Sounds




The first tab Playback is for the speakers

• Headset = Headphones mono mode
• Headphones = Headphones stereo mode
• Speakers = Laptops built-in speakers

The second tab Recording is for the microphone

• Headset = Headset's microphone
• Microphone Array = Laptop's built-in microphone
• Stereo Mix = N/A

To ensure that both the headset speakers and microphone work at the same time I set the default playback to Headset. This will put the headset in mono mode and allow the microphone to work. Note that if I disconnect the headset the computer will automatically revert back to using the built-in speakers and microphone.