Windows 10: Bluetooth headphones constantly disconnecting/connecting to Windows 10 PC with BT Dongle

I have several pairs of Bluetooth headphones, all of which work perfectly when connected to my Win 10 laptop via its internal bluetooth.


The same headphones when paired and connected to my Win 10 PC via a Bluetooth USB dongle play for about 3 seconds, then stop (silence) then start again for another 3 seconds or so and then off again. With each off/on I can hear feint clicks through the headphones.


I have spent hours trying to diagnose the fault without success and have done the following.


1. Ruled out a problem with the BT USB dongle. I have bought another USB dongle and the problem persists.


2. The BT radio drivers are the latest according to MS (2006) and I can find no others that are more recent. Various driver checkers confirm it has the latest drivers.


3. I've run a scannow to check and repair any OS filesystem errors.


4. Tried using other USB ports


5. Turned off automatic power management for USB devices


6. Ensured there are no other devices paired or connected and no nearby sources of interference.


So, bluetooth is working, it's just that with the headphones and possibly any other BT connected devices, the bluetooth connectivity is constantly off and on. When this is happening, the BT adapter in Device Manager is constantly present and Bluetooth is constantly on.


I do notice that in the Device Manager events tab, there is a 'device not migrated' message for the BT adapter. I don't know whether this has anything to do with the fault but many forums and articles say this may indicate a corrupt or old driver. I've removed the drivers and re-installed several times and it's made no difference.

The PC is a fairly old i3 dual core processor machine that originally had Win 7 and was migrated to Win 10. However, the PC runs faultlessly, is up to date with MS patches and updates


Any suggestions or ideas for the next steps would be very welcome.


Thanks

:)

 

Bluetooth USB Dongle

Ok so here's a question. I had a revelation today that: "Duh, my keyboard/mouse is bluetooth, shouldn't that be the same thing?" My goal here is to get my new Motorola HT820 bluetooth headphones to work with on my computer.

Keyboard/Mouse is Logitech MX5500 Revolution, bluetooth wireless, came with a USB dongle that they connect through. I tried today to get the headset to work, and it won't receive sound. I can get it "connected," but with complications. I'm using Windows XP, have Setpoint 4.7, and I've tried the following:

-Changed the radio settings to a bluetooth hub instead of locked to the keyboard/mouse.

-Clicked "Connect Other Devices."

- Paired headphones with windows. Windows connects correctly, the device reads connections, windows shows it as "already connected" when I try to connect it again. I click on Control Panel -> Bluetooth Devices, and I see the "Motorola HT820" listed as "Passkey enabled," but it doesn't say "Connected" like the keyboard and mouse do. Also, audio does play on the headphones.

-Click on Properties on HT820, and then on services, it does not show any services at all.

- Searched around google, logitech, motorola websites & forums to answers or help, nothing. Closet I got was logitech's "Bluetooth FAQ" which has the following paragraph (http://www.logitech.com/lang/pdf/bluetooth/bluetooth-faq.pdf):

"3.6 How do I listen to music wirelessly with a Bluetooth headphone?
All you need is a Bluetooth headphone and a media player such as iTunes or Windows Media Player 10. For optimal results, it is recommended you use a headphone with Bluetooth 2.0 Enhanced Data Rate, to benefit from the maximum bandwidth (up to 3Mb/s).
Please refer to our online "How To" documents for step-by-step instructions related to your specific device (www.logitech.com/bluetooth/howto)." [That link transfers you back to the same pdf document - it's a circle]

-I tried to install latest Widcomm stack from broadcomm's website, but it says it's not compatible with this dongle.

-Called Logitech Tech Support - got a total jerk girl who straight up said "No i can't help you." And then wouldn't give me the time of day after that.

I've read on threads on Logitech forum that people are using this headset with logitech dongles. Any help getting this connected? I just don't want to have 2 bluetooth dongles connected when I rly only should need this one. Otherwise I guess I'll just purchase one of the ones above, and use that to connect my keyboard, mouse, and headphones all in one swoop.

Sidenote: anyone have experience/knowledge with behavior when 2 bluetooth USB dongles are connected to the same computer?

 

Bluetooth in windows 10

USB-BT211 Mini Bluetooth Dongle | Networking | ASUS Global

• Support A2DP for Wireless Stereo Music Playback

Edit: This is a dongle with old BT version I see now, but I'm sure you can find a Asus BT4.0 version.

Edit2:

@aasim1111 I have this one, it doesn't show that it supports A2DP in the specs but I think it'll work, otherwise send a mail to Asus and ask.
USB-BT400 | Networking | ASUS Global

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision