Windows 10: Bluetooth Headphones disconnect when screen sharing or recording

When using my bluetooth headphones and trying to screen record the headphones will randomly disconnect without making a sound. The headphones will only make the disconnect sound after turning bluetooth off on my pc. I also use a bluetooth keyboard and it does not get affected by this and continues to work after the headphones get disconnected. This always happen with either discord screen share or nvidia shadowplay. I have turned off all hands free devices in my device manager and have also set the bluetooth services to automatic. It disconnects randomly, either instantly after starting the sc

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bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth headphone gets disconnected automatically

Hi,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing issues in connecting the Bluetooth headphones to the computer, we will look into this for you. However, please reply to the following questions to help you further:

• Are you able to connect the headphones to any other device?
  
• Are you able to connect any other headphones to the computer?
  

In the meantime, I suggest you to run the in-built troubleshooter for Bluetooth and check if that helps in resolving the issue. Please follow the steps mentioned below to run the troubleshooter:

1. Press and hold Windows key + I, to open
   Settings.
   
2. Click on Update & Security.
   
3. Click on Troubleshoot.
   
4. Under Find and fix other problems, click on Bluetooth and click on
   Run the troubleshooter.
   
5. Follow the on-screen instructions.
   

You can also refer the articles provided by Beats on
If you can't connect to your wireless Beats product and

Sound troubleshooting–headphones and earphones to troubleshoot the issue with the headphone.



For additional information, you can refer the article
Fix Bluetooth problems in Windows 10.



Please reply with the status of the issue, we will be glad to help you further.



Nikhar Khare

Microsoft Community - Moderator

 

Bluetooth wireless headphones disconnected

I've rummaged around and tried a bunch of things, but the bluetooth headphones aren't working...

Windows 10, 64-bit, desktop - lots of everything, current version, etc.

I have a set of basic Bluetooth headphones, paired them normally, connected them, everything shows fine. In the Sound screen I can SEE the headphones but they're disconnected. I haven't found any way to get them "connected".

To be sure it's JUST this system, I took the same headphones, paired them on the Windows 10 LAPTOP. Connected them and they work PERFECTLY. No problems whatever. No new drivers, no fiddling, no problem, just turned 'em on, paired them, and they worked......

Tried again on the desktop. Same result. Went to the Asus site and downloaded THEIR version of the latest Bluetooth driver(s) and installed them. Rebooted. Same result. Unpaired the headphones and repaired them. Still same result.

Did all the stuff I found over at Microsoft, which of course did nothing.

I ALSO have a DIFFERENT Bluetooth device (it's an Oticon ConnectClip, but it's just another Bluetooth headset, headphones to the computer), so I did the same thing with THAT. Paired it, connected it, did all the normal stuff. It ALSO shows disconnected for both the "headset" and the "headphones".

AGAIN, went to the laptop, did the same thing with the ConnectClip and it works PERFECTLY..........

The ONLY difference I can see between the two systems is that in the Bluetooth screen where it shows the device paired, on the laptop it says "Connected Music" (or possibly "Paired Music" - the laptop is in another location so I can't check the exact wording) but on the desktop it just says "Connected" or "Paired".

I'm out of ideas - both work on the laptop, both work on the phone, NEITHER works on the desktop...