Windows 10: Bluetooth headphones input+output issue

HI! My wireless headphones have two connection modes, connector+bluetooth and bluetooth only. The first mode works fine but in bluetooth only I can use ONE audio module at the moment, output OR input so I can use dynamics or microphone, not both. I've already scrapped half of the web but still didn't find a definitive answer whether or not it is fixable. The headphones model comes witth driver, no proprietary software. Asus Vivobook Pro 15 + Windows 10 ProHATOR Hyperpunk 2

:)

 

Bluetooth Headphones Connect but no headphones output Device

Hello, MazR

Welcome to Microsoft Community.

It looks like you're experiencing an issue where your Sony WH-1000XM4 headphones connect to your Asus Notebook via Bluetooth but the headphones do not appear as an output device in the sound settings. Since you mentioned that the headphones work fine on other devices and have worked on this laptop before, it seems the issue is with the laptop settings or drivers.



Here are a few steps you could try to resolve the issue:

1. First open Windows Settings - go to the Bluetooth devices tab - delete the pairing information for Sony WH-1000XM4 - then turn off your Windows Bluetooth functionality.
   
2. Check for other connected Bluetooth devices around you, such as mobile phones or other mobile devices with Bluetooth functionality. Go into these settings to turn off Bluetooth, which should allow your Bluetooth headset's communication channel to come out to Windows.
   
3. Based on previous experience, if a Bluetooth headset is connected to more than two devices, the communication channel will be occupied, but this depends on the communication channel reserved for the headset by the hardware manufacturer.
   
4. Go back to the Windows side, restart the device, and turn on the Bluetooth function. Follow the steps for headphone pairing in Sony's manual to start pairing. After successful pairing, check whether it can be selected as the output device normally.
   

Feel free to let me know the status.



Chandy |Microsoft Community Support Specialist

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

No input or output devices work on my laptop.

I have been having trouble with my laptop for months, But that was only input devices. The only input and output that work with my pc is the ones built in.

Ive tried basically every suggestion the internet has given me, Such as troubleshooting, Updating drivers, Disabling and enabling etc

Im starting to suspect that its issues with headphones i have to plug in, And that bluetooth might work. I dont have any bluetooth headphones though.

The devices are all enabled but when i check my sound outputs my headphones arent an option, only the speakers.

My computwr was working just fine about 6 months ago,