Windows 10: Bluetooth headphones not connecting properly

To start im running Windows 10 x64 bit.


My bluetooth headphones (Sony WH-1000XM3) will "connect" to my computer but all it says "connected", not "connected music" or anything else, and I can't select them as a playback device. They don't show up at all when I click on the volume button in the bottom right.


They worked for a few weeks when I got them, and I also had the same problem with my last pair of headphones, which also worked for a while when I got them but then stopped.


I can delete the headphones form my pc via the device manager and then they are able to connect, but when I do that they just connect automatically and the only way to disconnect them is by turning them off or removing the device (I shuold be able to click "disconnect"), it had a weird name in the bluetooth settings that it usually doesn't have when connected normally, and sound quality is WAYY worse than it should be.

If I remove the device and then repair them without turning them off then I can get it added back to the device manager menu and they're pairing regularly.


I checked and it said the driver is all up to date.

I also opened the sounds menue when you right click on the volume button in the bottom right and they appear in the playback menu there (in 2 instances, one is called "Headset: WH1000XM3 Hands Free" the other is "Headphones WH1000XM3 Stereo") but it just says they're both disconnected (even when it says they're connected in the Bluetooth & other devices menu) and upon clicking on them I can't select "configure" or "set default".

I also made sure Bluetooth support and Bluetooth audio support and both running in Services


I know this is not a problem with the headphones because I can connect them to other computers and my phone with no problems.

:)

 

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