Windows 10: Bluetooth headphones with windows 10 randomly going silent for a few seconds every few...

Hi,

My BT headphones Sony WH-1000XM3 started having issues with audio playback when connected to Windows. No issues while listening to music or watching videos connected via BT to an Android phone. I don't have additional BT audio devices to check this issue with, but again, no issues on Android device with the same headphones. Also worth noting that i'm using a Logitech BT mouse and keyboard on the computer, also with no issues.

The issue started only a few days ago, and i bought these headphones 7 months ago, they worked flawlessly up until now.


Description of the issue:

The audio from the headphones randomly goes silent for about 10 seconds, every few minutes frequency varies between 1 to 3.

The same issue occurs on different audio sources that i tried: Spotify, Apple Music, and streaming videos through Google Chrome. Didn't try other apps, but it seems that the issue is not app related.

When the audio playback stops, the headphones are still working and remain connected to the computer, and the audio or video playback in the application doesn't stop - the application which is the audio source continues to run.

When the headphones resume playing audio, it starts after the missing part. When the headphones audio resume, there's a kind of momentary stutter, which also happens if i stop the audio playback on the application press "Pause" on the app when the blackout starts - seems like a transmission that got stuck on the BT transmitter before the blackout started, and then being transmitted whether the app still plays audio or not.


I already tried all of the basic stuff:

- re-connecting, re-pairing the device

- running Bluetooth troubleshooting didn't find any issues

- checking for driver updates for Bluetooth they are up to date

- checking for software updates for the headphones up to date


Technical details:

Windows 10 pro 64bit, version 1903, build 18632.959

Realtek Bluetooth adapter driver date 15/05/2019, version 1.6.1015.3009

Sony WH-1000XM3 headphones



Thanks

:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

boat rockers 510 Bluetooth headphones won't to windows 10 pc

In that case, I suggest you uninstall the Bluetooth headphones, please follow the below to do so.

Step 1:Maksure to unplug the Bluetooth headphones before performing the below

Go to the search box next to the windows icon and type Device Manager then click to open it.

Step 2:

Then expand Bluetooth and the right click on Bluetooth headphones

Step 3:

Then select Properties

Step 4:

Click on Driver tab and then click on Uninstall Device

Step 5:

Restart PC and verify it's not listed in the Bluetooth settings page

Step 6:

Once the above is confirmed then plug the Bluetooth and try to setup.

Let me know the status after performing the above.

Regards

Shuaib

Independent Advisor