Windows 10: Bluetooth headphones won't connect to PC

Discus and support Bluetooth headphones won't connect to PC in Windows 10 Software and Apps to solve the problem; At first my bluetooth headphones wouldn't connect so i tried to remove them, it said remove failed but it usually does that and it shows up in pairing... Discussion in 'Windows 10 Software and Apps' started by Corn Rodsky, Jun 16, 2023.

  1. Bluetooth headphones won't connect to PC


    At first my bluetooth headphones wouldn't connect so i tried to remove them, it said remove failed but it usually does that and it shows up in pairing after, this time it did not. I did that several times to no avail, I restarted my pc thrice. Once normally, once holding the power button for 10 seconds, and once the shut down button while holding shift. I turned off bluetooth and back on and my headphones will connect to everything else. My drivers are old but I'm not sure how to fix that.

    :)
     
    Corn Rodsky, Jun 16, 2023
    #1
  2. caperjack Win User

    bluetooth headphones

    setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank
     
    caperjack, Jun 16, 2023
    #2
  3. Eric Ber Win User
    bluetooth headphones

    Hi,

    We see that you are having issues connecting your Bluetooth headphones to your Windows 10 Home laptop. Your Bluetooth headphones might be paired with your PC but it's not connected. To resolve this, kindly follow the steps below:

    • Make sure your Bluetooth headphones is turned on.
    • On the far right of the Windows taskbar, press and hold (right-click)
      Volume
      , and then select Playback devices.
    • On the Playback tab, select the Bluetooth headphones, press and hold (or right-click) it, and then select
      Connect.
    • Select your Bluetooth headphones, and then select Set default. Music should play on your Bluetooth headphones now.

    Should you have further queries, feel free to post it.
     
    Eric Ber, Jun 16, 2023
    #3
  4. Bluetooth headphones won't connect to PC

    Iogear GBU521 Bluetooth Don. - Not Headphone Compatible on Windows 10?

    Windows 10 version 1903


    Short story: Our Iogear GBU521 Bluetooth Dongle was used on a different PC running Windows 7 to connect headphones with good-quality sound. Now, on a Dell Inspiron 580 with Windows 10, we can't get the headphones to work with the same quality anymore.

    Depth: All Windows drivers are downloadable on this page of Iogear's website: Product Drivers, Firmware & Software - IOGEAR
    However, it appears as though the Windows 8/8.1/10 driver is really designed for 8 and 8.1 and not 10. That I conclude because the file name, "GBU521_GBU421_Win8_Win8.1_BT_v12.0.0.9980.zip", does not mention Windows 10, thus suggesting my bluetooth audio problems to be originating from a driver compatibility issue.

    I've fiddled my life away with the following:
    • WinKey+R / "control panel" / Devices and Printer / (Insert Headphone Name) Properties / Services
    • Start / Settings / Devices / Audio
    • Start / Settings / System / Sound / Output / Troubleshoot
    • Settings within the Iogear bluetooth devices program, which comes with the driver on the aforementioned driver page.
    And have gone through many settings that branch off this list, restarting the computer after each change made. Sometimes it connect with good sound quality, but does not retain this quality after breaking the bluetooth connection (turning the headphones off, restarting PC).

    Quick side note: I have a new Microsoft Bluetooth 3600 Mouse connected to this dongle that works completely fine, unlike the headphones.

    A solution requires the following results, which goes along the lines of how the bluetooth headphones were connected to this same Iogear dongle on the different PC that had Windows 7:
    • The bluetooth headphones play with decent quality
    • The volume retains it's setting whenever the bluetooth connection is broken by a PC restart, or powering off/on the headphones (I've encountered configurations where the headphones always resets to maximum volume).
    • The bluetooth mouse works fine. This shouldn't be much of a concern at all.
    If we find no solutions, I will simply buy a dongle that works with Windows 10.

    I can provide screenshots if needed.
    Thank-you.
     
    ivangoabby, Jun 16, 2023
    #4
Thema:

Bluetooth headphones won't connect to PC

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