Windows 10: Bluetooth Headphones + Xbox Controller = no go

Hey guys;

This issue has been driving me crazy; i think i've tried everything i can find on the interwebs; but still no go.

So i have bluetooth headphones (Sony whch710N) which work beautifully.

I also have an Xbox Series controller; which also works great.

Unless i connect them both at the some time; then the audio cuts out irregularly but often enough to be a problem.

I tried disabling the power management in the hardware setting of windows

I updated all drivers (both Win; Bluetooth and controller)

i disabled Win audio management and tried installing a different equalizer

lastly i trie d3 different Bluetooth dongles

Is there anything else anybody would recommend me trying ? (outside of using a cable)



Thanks you !

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:)

 

bluetooth headphones

setting up win10 Bluetooth and my Bluetooth headphones work fine ,but every time I reconnect the headphones I have to delete them from Bluetooth settings and let win10 pickup the headphones again ,before they will pair ,then win10 want to reboot to add the headphones ,I reboot and they work fine ,but next time I plug the headphone in again they will not pair ,don't even get an option to pair till I delete the head phones from the list ,, any suggestions ,, thank

 

Xbox Controller in Windows

Hey there Tomas

Thanks for reaching out!



I suggest that you try updating
your Xbox One controller. To do this, kindly follow the steps provided on the links below:

• How
  to update your Xbox One Controller on Windows 10
  
• Connect
  and troubleshoot Bluetooth on your Xbox One Wireless Controller
  
• Troubleshoot
  update issues with your Xbox One Controller
  

If the issue persists, I strongly
recommend contacting our Xbox Customer Support
for further troubleshooting steps.



Kindly update us with the results.

 

Can’t connect Xbox one controller to pc

Hello SubieTY,

Thank you for writing to Microsoft Community Forums.

Initially, we need to pair the device to show up in the list while connected through Bluetooth. Check with the below mentioned steps and see if it works.

• I would suggest you to check with the troubleshooting steps mentioned in the article on -
  
  Connect and troubleshoot Bluetooth on your Xbox One Wireless Controller.
  
  
  
  
• You may also follow the steps from the below article to connect a controller to a Windows 10 PC -
  
  How to connect an Xbox One Wireless Controller to a Windows PC.
  

Hope it helps.

Mala S

Microsoft Community - Moderator