Windows 10: Bluetooth is gone

I'm not sure if this was because of a recent update, but I was using my bluetooth for audio in one moment and the next it wouldn't connect. Upon further inspection, it appears my Bluetooth is gone.


Symptoms: Running WIndows 10

• Bluetooth does not show up in device manager
• Troubleshooter tells me there is no Bluetooth capability on my laptop (there is and I use it frequently)
• It's as if it just disappeared from my laptop

I have tried:

• Making sure My Windows is up to date (it is)
• Installing drivers from the manufacturer's site
• sfc/scannow

I can't seem to get my laptop to realize it has Bluetooth no matter what I have tried so far. Does anyone have any voodoo I can try next?

:)

 

Why did the startup window get cleared?

I didn't missed any step, the list was gone and gone , even after using lot of programs the programs were not listed in that list.

 

Bluetooth in windows 10

My computer specs are as listed in the profile. I think all of you guys are correct. I don't have built-in Bluetooth in mobo.

I contacted skull candy headphones and thy have told me if I do not have built-in Bluetooth, I would need a dongle which supports at least a2dp. I do not know what the heck that means. I have a feeling I would need more than a cheap dongle.

Anyone suggest some a2dp adapters. I searched but don't know what a2dp is so couldn't make a decision

 

Bluetooth Function GONE

Hi,

I'm Diego Rios, an Independent Advisor willing to help other Microsoft customers.

Regarding your question:

Try these procedures:

Before proceeding, we need more information to help you better.

Did you checked whether the Bluetooth device is listed under hidden devices in Device manager?

Have you checked whether the Bluetooth driver is listed under installed programs under Programs and features? (As you have reinstalled the Bluetooth.)

Note:

In device manager, click on "view" tab and select "show hidden devices" and check whether Bluetooth device/driver is listed.

To check the drivers installed in Programs and features, Press Windows + X keys on the keyboard and select Programs and features and check whether the Bluetooth driver is installed.

Until you get back to us with the required information, follow the below steps and check if it helps.

Step 1:

I would suggest you check if Bluetooth Support service is started.

Press Windows + R keys on the keyboard, type services.msc and press OK.

Now, find Bluetooth Support Service and start it

Double click on the Bluetooth Support Service set the startup type as Automatic.

Reference: I would suggest you to check whether the drivers are up to date. Refer to the below link on how to download and install the drivers in Windows 10.

How to: Install and Update drivers in Windows 10

Also, I attach some link with more procedures you can try in this one didn't work:

https://support.microsoft.com/en-us/help/14169/...

https://answers.microsoft.com/en-us/windows/for...

I hope it works,

Best Regards,

Diego R.