Windows 10: Bluetooth is not working xps 13

The Bluetooth on my laptop has suddenly stopped working, I cannot turn it on.


I have already tried:


1. Running the Bluetooth trouble shooter. I get a "Check Bluetooth radio status - not fixed" error.


2. Updating the qualcomm Bluetooth driver


3. Uninstalling and reinstalling the QUALCOMM Bluetooth driver


4. Restarting my device


5. Everything else listed in this article: https://support.microsoft.com/en-us/help/14169/windows-10-fix-bluetooth-problems

:)

 

Dell XPS 13 lost Bluetooth after Dell update

Hi all,

Sorry for this being my first post, but I've run into a Bluetooth problem and cannot seem to get past it.

I've got a Dell XPS 13 9333 (the initial one) that has performed well for me with the exception of occasional Bluetooth driver burp. In the past I've been able to restore functionality by reinstalling the driver, doing a system restore, etc.

Trouble is, this time, I've run into a brick wall.

Last night I got an alert from the Dell Update daemon that they were installing an update.

This morning everything was working fine and then blink, no more bluetooth mouse. Cycling power on the mouse did nothing and a quick check indicated no Bluetooth device listing in Settings->Devices.

I've downloaded the Intel bluetooth drivers from the Dell website and initially did a repair, and then when that didn't work a removal and then installation. No luck. I've also done a

Restarting the laptop doesn't change anything. No bluetooth.

Looking in the Device Manager, there is no listing for any Bluetooth devices.

Any ideas?

Chris

 

Dell XPS 13 9333 - Windows couldnt not complete the installation, to install windows on this computer, please restart the installation

According to Dell's official Windows 10 Creators Update page, the Dell xps 13 9333 is not listed as tested:

http://www.dell.com/support/article...-to-windows-10-creators-update?lang=en#XPS-NB



You can try a manual upgraded as suggested in my previous reply using the ISO in addition to the 12 steps before upgrading.

 

Windows 10 Post-Creator Update: Settings will not open & Bluetooth will not work

COMPATIBILITY: My PC is expressly listed on the link you provided as compatible: XPS 13 9350. I listed the make and model in my first post, so it's disheartening to see you suggest it's compatibility, and provide a link that expressly says it isn't.

BLUETOOTH: The bluetooth is not the issue, as all devices worked previously. Further, I doubt bluetooth is why MS Word wont load.

I've looked for the answer in the forums, I have timely taken all advice you have offered.

This is a technical issue, likely based on the Creator Patch, and I would really really appreciate some help or an escalation.

If you cannot provide me with additional help, please provided me with the appropriate next step or contact info.