Windows 10: Bluetooth isnt in my Device Manager on windows 11

im trying to connect my ps5 controller to my pc but if i press on add device and then bluetooth it doesnt work.[moved from de-de]

:)

 

[Windows 10] Bluetooth not in devices in settings

Hi,

Thank you for posting your query in Microsoft Community.

I understand the inconvenience you are facing. Let me help you in resolving the issue.

I suggest you to follow the steps below and check if that resolves the issue.

Method 1:

Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press “Windows key + W” and type “troubleshooting”.
• Select “Troubleshooting”.
• Select “View all” on the top left corner.
• Click “Hardware and Devices”.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:

Uninstall and reinstall the Bluetooth driver

I suggest you to try uninstall the Bluetooth
drivers check if it works for you.

Follow the steps to uninstall the Bluetooth
drivers:

• Press “Windows Key + X key” and click “Device Manager”.
• Right-click on the “Bluetooth” device listed and click on ‘Uninstall’.
• Select the option to “delete driver software”.
• “Restart” the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and Bluetooth
drivers.

For more information check the links below:

Why isn't Windows finding my Bluetooth or other wireless device?

Pair a Bluetooth device in Windows - Microsoft Support

(Applies to Windows 10)

Hope the information helps. Please let us know if the issue persist and we will be happy to assist you further.

 

Bluetooth Driver Disappears from Device Manager and Settings/Devices

Hi,



Thank you for posting the query on Microsoft Community.

I understand your concern regarding the issue that you are facing.

I suggest you to follow the steps below and check if it helps

Method 1: Troubleshoot

Windows 10 has a built-in troubleshooter to check and fix issues with hardware and devices. I would suggest you to run this troubleshooter to check if the issue is with your Drive. Refer these steps:

• Press Windows key +X, select Control panel
• Change the view by option on the top right to Large icons
• Click on troubleshooting and click on the view all option on the left panel
• Run the Hardware and devices troubleshooter

You may follow the steps and check if it helps in resolving the issue, as the device might be hidden.

• Press Windows key + X.
• Click on Device Manager.
• Click on View.
• Click on Show Hidden Devices.
• Search for the Bluetooth device.
• Right click on the Bluetooth device and click
  uninstall.

Hope this information was helpful and do let us know if you need further assistance. We will be glad to assist

 

Bluetooth device disappears from device manager after updating to windows 10

Hi Asim,

Thank you for responding.

I understand the inconvenience you are facing with detecting the Bluetooth drivers in Device Manager.

As you have already tried with start the Bluetooth service, run troubleshooter and etc., I suggest you to try the below and check.

I suggest you to check for the HP utilities that are installed in your device and uninstall the one related to Bluetooth and check if it helps.

Steps:　

• Press Windows + x key to open a task list from the bottom left corner of the screen.
• Select Control Panel.
• Select Programs and Features.
• Select for one of the utility from HP that is related to Bluetooth, right click on it and
  Uninstall.

Hope it helps. Feel free to contact us for any assistance on Windows Operating System, we will be happy to help you.