Windows 10: Bluetooth issue I Cannot connect logitech mouse and keyboard anymore

Discus and support Bluetooth issue I Cannot connect logitech mouse and keyboard anymore in Windows 10 Software and Apps to solve the problem; I tried to use a bluetooth adapter tp link which during installation asked me to deactivate all other bluetooth devices in device manager.Did that -... Discussion in 'Windows 10 Software and Apps' started by Pu D, Apr 24, 2023.

  1. Pu D Win User

    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore


    I tried to use a bluetooth adapter tp link which during installation asked me to deactivate all other bluetooth devices in device manager.Did that - all of them "disappeared". I made them reappear again. I could connect bose headphones again, but all my 3! logitech devices fail to connect. I get "try connecting your device again" all the time. What can I do?.. Windows 11.

    :)
     
  2. MisterEd Win User

    Logitech mouse and Keyboard issues

    Logitech K800 keyboard
    * Your K800 Unifying USB receiver can be connected to up to six Unifying Logitech mice and keyboards.
    * Software: Logitech SetPoint

    Logitech MX Master
    * You can connect your mouse to up to three devices at the same time. You can use either Bluetooth Smart or the Logitech Unifying receiver that comes with the mouse.
    * Software: Logitech Options

    The Unifying receivers are subject to interference. If you have more than one separate them if possible.

    My keyboard suffered from interference. After I moved the Unifying receiver to a USB 2.0 port on the back of the computer the keyboard worked a lot better.


    You can launch the Unifying software from either SetPoint or Options. I will show this with what I have.

    I have the following: Logitech MK550 Wireless Keyboard and Mouse Combo
    • K350 Keyboard (uses SetPoint)
    • M510 Mouse (uses Options)

    Using Logitech SetPoint

    1. Select
    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340037d1625812593t-logitech-mouse-keyboard-issues-image.png



    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340029d1625812331t-logitech-mouse-keyboard-issues-setpoint1.jpg


    2. Select Open Unifying Software


    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340030d1625812331t-logitech-mouse-keyboard-issues-setpoint2.jpg


    3. Select Advanced


    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340031d1625812331t-logitech-mouse-keyboard-issues-setpoint3.jpg


    4. Select Pair a New Device to add a mouse or keyboard


    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340032d1625812331t-logitech-mouse-keyboard-issues-setpoint4.jpg


    Using Logitech Options

    1. Select Add Devices


    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340033d1625812362t-logitech-mouse-keyboard-issues-options1.jpg


    2. Select Advanced Unifying App


    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340034d1625812362t-logitech-mouse-keyboard-issues-options2.jpg


    3. Select Advanced


    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340035d1625812362t-logitech-mouse-keyboard-issues-options3.jpg


    4. Select Pair a New Device to add a mouse or keyboard


    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore 340036d1625812362t-logitech-mouse-keyboard-issues-options4.jpg
     
    MisterEd, Apr 24, 2023
    #2
  3. Eaglepi Win User
    Logitech mouse and Keyboard issues

    Thank you for the detailed reply. SO what you are saying is that if i use the Logitech software both can run on the same unifying receiver? I had so many problems with set point years ago and never trusted it again so I just let win 10 use it's drivers.
     
    Eaglepi, Apr 24, 2023
    #3
  4. Eaglepi Win User

    Bluetooth issue I Cannot connect logitech mouse and keyboard anymore

    Logitech mouse and Keyboard issues

    Thanks for clarifying that for me, I will follow the steps and post my outcome.

    - - - Updated - - -

    Everything worked perfect and now I have both he mouse and keyboard on one receiver !! *Biggrin with Setpoint I can control both the mouse and keyboard settings. when I opened Logitech Options I got a message saying that Options doesn't support all devices on my computer. Since I can control both the mouse and keyboard settings in Setpoint I deleted Options.

    Now hopefully everything will work much better, I thank you and everyone else who replied to this thread, I'm glad to have this solved after all this time.
     
    Eaglepi, Apr 24, 2023
    #4
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Bluetooth issue I Cannot connect logitech mouse and keyboard anymore

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