Windows 10: Bluetooth issue with hearing aids.

I have the following problem on my Dell G15 laptop running windows 11 I cannot stay connected to my Signia Bluetooth hearing aids, I delete them from the other devices list and then have to add new device again, I power off the hearing aids then restart and add them again, but the same thing happens again. Every time it connects for only a one or 2 seconds and then disconnects and won't reconnect. I have checked for windows updates, installed all optional ones and used the Bluetooth troubleshooter with no success. Any idea what else to try?

:)

 

Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

Are you sure about the Bluetooth 5.2 requirement? The Samsung S21 (2021) I have only has Bluetooth 5.0. The Samsung S22 (2022) has Bluetooth 5.2 and the Samsung S23 (2023) has Bluetooth 5.3.

 

hearing aid bluetooth connection

Thanks for the info. I had moved in that direction already but my hearing aids were not listed. My hearing aids are listed as a Bluetooth device on my computer but they do not appear on the sound card window for some reason. Is there a way I can get the
sound card to locate them?

 

Advice on how to connect Win 10 Desktop to Bluetooth Hearing Aids

Some hearing aids (such as audeo L90) have bluetooth a2dp profile so they can stream audio from computers to hearing aids without additional hardware accessories. a2dp is listed in the audeo L90 manual. It is best to ask your audiologist about bluetooth compatibility and whether you need to buy a proprietary "bridge" device and as MisterED found out that even his audiologist doesn't really know about this issue. People get confused because hearing aids normally work without any issue with their phones --- but that is only because the FCC made a regulation mandating phone compatibility with hearing aids. And that regulation doesn't extend to pc's because pc's don't use public airwaves so they are not subjected to FCC regulations. Government regulation is the first way to get compatibility. Competition is the second way to get compatibility --- as the US is allowing "over the counter" dispensing of hearing aids and people started using apple airpods as pseudo hearing aids --- hearing aids companies are migrating from their proprietary solutions to actual industry bluetooth 5.2 standards (that has hearing aids support).