Windows 10: Bluetooth Keeps Disabling

It started with my bluetooth earbuds and mouse disconnecting then reconnecting over a couple of days, then eventually it just disconnected altogether and when I ran troubleshoot it told me my laptop doesn't even have bluetooth capability had this laptop a year and it's worked fine up until now. When I looked on device manager bluetooth was missing,I googled a fix and found turning off fast start up then saving and restarting brought back bluetooth and seemed to fix it. That was yesterday morning, it's worked fine since then but just now had earbuds and mouse both disconnect then reconnect ag

:)

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.

 

Bluetooth Here but disabled

Hi,

Thank you for posting your query in Microsoft Community.

We would be glad to help you with the issue you are facing today. I understand the difficulty with the problem.

I suggest you to follow the methods below:

Method 1:

Run Hardware and Devices Troubleshooter

Follow these steps to run Hardware and Devices troubleshooter.

• Press “Windows key + W” and type “troubleshooting”.
• Select “Troubleshooting”.
• Select “View all” on the top left corner.
• Click “Hardware and Devices”.
• Follow the on-screen instruction to run the troubleshooter.

Method 2:

Uninstall and reinstall the Bluetooth driver

I suggest you to try uninstall the Bluetooth
drivers check if it works for you.

Follow the steps to uninstall the Bluetooth
drivers:

• Press “Windows Key + X key” and click “Device Manager”.
• Right-click on the “Bluetooth” device listed and click on ‘Uninstall’.
• Select the option to “delete driver software”.
• “Restart” the computer after its uninstalled.

Try to access the device manufacturer's website and download and install the latest chipset and Bluetooth
drivers.

Hope this will fix the issue, if not let us know with the updated status and we will be happy to assist you further.

Thank you.

 

Bluetooth not working on ASUS laptop

Hello,

There are several factors that may cause this issue. To better assist you, we suggest that you answer the following questions:

• Have you made any recent changes on your device prior to this issue?
• Have you tried disabling and enabling the Bluetooth using the Control Panel? (Not turning off and on)
• What troubleshooting steps have you done so far?

In the meantime, we suggest that you run the Bluetooth troubleshooter by:

• Select the Start button, then select Settings > Update & security > Troubleshoot.
• Under Find and fix other problems, select Bluetooth > Run the troubleshooter.

Looking forward to your response.