Windows 10: Bluetooth makes the system stutter and freeze

Every time I connect a Bluetooth audio device, the system stutters and then freezes, forcing me to restart the PC by power button.I already tried to update Windows and the network card drivers.This is really frustrating cause I can't use any bluetooth device, and I don't know where look for the issue.PC:Ryzen 5 3600MSI X470 Gaming Plus MaxNvidia Geforce 1660 Ti16GB RAM 3600 MHzWindows 11 Pro 22H2 build 22621.675Network card Ubit WiFi 6E AX200, Bluetooth 5.2

:)

 

Bluetooth Audio stuttering

Hi Fenrisian,



Thank you for writing to Microsoft Community Forums.



I understand that you are facing Bluetooth Audio stuttering issue on Windows 10. In order to get clarity and to assist you accordingly, we would need
some information.

1. May I know the make and the model of the computer?
   
2. What is the version and build of you operating system? In the
   Search box, type winver
   to get this info.
   

I suggest you to refer the ‘Audio’ section from Fix Bluetooth
problems in Windows 10 article and check if it fixes the issue.



Registry Disclaimer:

The registry is a database in Windows that contains important information about system hardware, installed programs and settings, and profiles of each of the user accounts on the computer. Windows often reads and updates the information
in the registry.

Normally, software programs make registry changes automatically. You should not make unnecessary changes to the registry. Changing registry files incorrectly can cause Windows to stop working or make Windows report the wrong information



I look forward to your reply



Thanks,

Suman.B

Microsoft Community - Moderator

 

No bluetooth after system restore

Thank you for your reply.

I mean I have used a Windows system restore point. I tried restoring bluetooth with commands in CMD (sfc/scannow; DISM /Online.....) and by updating and uninstalling devices in the device manager. Update did not work. Uninstalling bluetooth devices made Bluetooth disappear out of the hidden devices list.
All my steps I took worked but did not change anything in my bluetooth device list.

I am using the bluetooth of my mainboard. MSI Z370M Gaming Pro AC
My guess would be, that disabling the bluetooth network adapter before using a system restore point, disabled Bluetooth after using the system restore point.

In the device manager I get this message in the USB Device list for a unknown USB Device:
Windows has stopped this device because it has reported problems. (Code 43)
A request for the USB device descriptor failed.

 

Lumia 930 Denim update - Bluetooth music stutter

Having had a battle with stuttering sound tonight here you have my conclusions using Nokia 920:

• Stuttering only occured when playing music with Bluetooth connection
• NO stuttering playing music via phone's speakers (i.e Bluetooth OFF)

• This should prove that: Music being played isn't corrupted in any way (Ripped my own cd's for testing this)
• This is MAYBE a Bluetooth only-issue (but my tests indicate other...)

To make things more complicated, here's my (short) story:

I earlier had a small BT-speaker that worked flawlessly with my Nokia 920. Never had any stuttering at all.

Then I bought a new BT-speaker...

It could be that the new patch arrived (and got installed) before I bought the new speaker, and that's the reason why the stuttering is appearing.

But now I'm getting the stuttering but I have ruled out some more conditions for when the stutterings occurs. Some of them seems to contradict others in this post - but this is what's happening to me!

This is what's happening with Bluetooth connected and wifi turned off :

• Streaming audio from my NAS to the phone = No stuttering at all
• Streaming audio from Swedish public radio(I.E. random website) = No stuttering at all

So my conclusion is that BT COULD be working as intended (at least for me) but I get the stuttering ONLY when I play stuff stored on the phone