Windows 10: Bluetooth malfunction, no option to turn on,

Hi there, I need some help with my Bluetooth. I have a Dell Inspiron 14 5000, all drivers updated. I frequently get an error message that I can't connect Bluetooth devices because Bluetooth is turned off. However, on the Bluetooth settings page, there is no option to turn Bluetooth ON or OFF. There's no on/off at all.Bluetooth troubleshooter identified error: "Check Bluetooth radio status"I have tried:- disabling/enabling the Bluetooth driver- disconnecting/removing the device, and reconnecting- uninstalling and reinstalling the Bluetooth driver- clean boot. Bluetooth still can't be turned on/

:)

 

Unable to turn on Bluetooth

Hi,

I will certainly help you to find Bluetooth.

Kindly answer the question to assist you further:

What is the make and model of your computer?

First I would suggest you to check whether your airplane mode is on or off.

Kindly refer the steps below to check for the airplane mode:

• Press Windows key + I form keyboard to open setting.
• Go to network and internet.
• Click on Airplane mode and select turn off.

Please refer the following steps to find Bluetooth:

• Select Start > Settings > Devices >
  Bluetooth.
• Select More Bluetooth options to find more Bluetooth settings.

If you still face difficulty in finding the option, kindly refer the section
Learn more about Bluetooth fixing problems from the
below link to fix the issue:

https://support.microsoft.com/en-us.../how-to-find-bluetooth-settings-in-windows-10

Please get back to us for further assistance. We will be happy to help.

Thank you

 

I don't have any bluetooth devices but windows turned it on!!


Then if they are still on, try some of these steps listed below, Not all of these steps may not apply, but, step #2 and #4 should help. I have all 4 steps on myself.

1 Go to Device manager and DISABLE Bluetooth, Do Not remove!
2 Turn USB suspend off
3 Set Hard Drive or SSD to Never
4 Turn Link State Power Management off
Settings 2 thur 4 can be found in your Power Management Settings.
Then click on "Change settings that are currently unavailable"
Then Reboot your Computer. This does work, may come back if you shut OFF your computer,then turn it back on, if it does, just a reboot will turn it off again.

 

I don't have any bluetooth devices but windows turned it on!!

1. I have no bluetooth devices in devices manager.
2,3,4. they all turned off before.

reboot or shutdown doesn't solved it.
i have USB wireless Mouse/Keyborad. i plug it out and use PS/2 but nothing.
i used DISM to repair image.

i tried everything but its not make any changes and windows still showing Bluetooth turned on.
a few days ago it was not even showing Bluetooth in Action Center but i don't understand what happened, no devices added or changed in my PC, no software Installed or Uninstalled, not a single Settings Changed in Windows or BIOS!!!