Windows 10: Bluetooth Mic Default Quality is greyed out - Already tried a ton of things

Discus and support Bluetooth Mic Default Quality is greyed out - Already tried a ton of things in Windows 10 Drivers and Hardware to solve the problem; I have a brand new AfterShokz Air headset. The output is fine. The mic input, however, is awful. I cannot change the default sample rate, as it is... Discussion in 'Windows 10 Drivers and Hardware' started by david_at_work, Apr 23, 2021.

  1. Bluetooth Mic Default Quality is greyed out - Already tried a ton of things


    I have a brand new AfterShokz Air headset. The output is fine. The mic input, however, is awful. I cannot change the default sample rate, as it is greyed out. Is there a way to force the option via regedit or something similar?Here is a list of things ALREADY done:Uninstalled and reinstalled the device in Device ManagerUpdated WindowsChecked for driver updatesInstalled latest BT drivers from Intel computer is Intel NUCUnchecked Exclusive controlUnchecked audio enhancementsUsed Control Panel>Sound to edit device settingsDisabled Hands-Free AG Audio which disables the mic altogetherDisabl

    :)
     
    david_at_work, Apr 23, 2021
    #1

  2. Is it possible to use a bluetooth headset mic while having High quality sound

    I have a Plantronics BackBeat Sense SE bluetooth headset. When Connecting it to Windows 10, it installs two profiles in Playback devices list:

    1. PLT_BBTSENSE Hands-Free.
    2. PLT_BBTSENSE Stereo.

    The Second one (Stereo) is set to be the "Default Device" and the "Default Communication Device" on the system.

    At this point the sound works great and normally. The problem happens when I want to use the mic. When I start any program that uses the mic (recorder, chat, VoIP Calls, gaming, etc.) The sound suddenly stops working And I can only use the mic until I stop the recorder or the call.

    The thing that kind of fixes the problem is setting the (Hands-Free) as the default device. I can hear the sound when I do that and it works with the mic but it becomes Very bad quality.

    What I became to understand is that bluetooth had different profiles for sound and mic: A2DP and HSP. The first handle the voice(High Quality) but the latter handles the mic and reduces the sound quality.

    Is this really the case? Is there anyway to make them work simultaneously? Is there any solution to this problem at all?
     
    onlyforthis, Apr 23, 2021
    #2
  3. Is it possible to use a bluetooth headset mic while having High quality sound

    Short:

    No

    Long:

    There are so called Profiles in Bluetooth, and only one can be active at a time.

    A2DP supports one-way HQ audio.

    HSP/HFP support two-way audio, but only in a shitty quality (HFP 1.6 added mSBC, which is a 16kHz mono codec, before, it was even worse).

    (ref http://www.tomshardware.co.uk/answe...-quality-audio-microphone-simultaneously.html)

    (I added the same answer to both Is it possible to use a bluetooth headset mic while having High quality sound and Bluetooth handsfree better quality because they are found using google.)
     
    Lukas Rieger, Apr 23, 2021
    #3
  4. Bluetooth Mic Default Quality is greyed out - Already tried a ton of things

    Bluetooth headset mic does not work with newly built PC

    Recently built a PC with ASRock B550 ITX/ac motherboard. I am using a wireless bluetooth headphones (similar to airpods).

    The sound is great, however, I am unable to record anything through the built-in mic.

    System: Windows 10

    Problem: Connect a bluetooth headset to the PC; The sound works; the mic doesn't work seemingly

    Things I have tried:

    1. Uninstalling and reinstalling Realtek sound drivers
    2. uninstalling and reinstalling bluetooth drivers
    3. Using the same headphones on a laptop - both sound and mic work as expected
    4. Using another pair of bluetooth headphones on my desktop PC - same issue persists
    Above are the main solutions I was able to find online, however, if anyone here has other suggestions, that would be great!

    Thanks!
     
    MastermindRT, Apr 23, 2021
    #4
Thema:

Bluetooth Mic Default Quality is greyed out - Already tried a ton of things

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