Windows 10: Bluetooth mouse paired but will not connected any more

Hi there,

My Bluetooth mouse "Microsoft Sculpt Touch Mouse" is paired to my PC but will not connect any more. The only mean I found to get it back to work is to go in the Windows menu: Settings > Devices > Bluetooth, to delete "Microsoft Sculpt Touch Mouse" device, to push the bluetooth pairing button on the mouse and to request new pairing on PC side. Then it is paired and connected, it works for a while, and then again connection is definitely lost and I need to redo all the stuff above.

Drivers (mouse and bluetooth radio) are up-to-date as said by Windows itself.

Anyone had this kind of problem? Any idea on how to solve it?
I think it is linked to my update from WIN 7 to WIN 10.

Many thanks by advance!

:)

 

Bluetooth Designer Mouse Troubleshooting

I'm running WIndows 10 on a Lenovo E560 and my Microsoft Bluetooth Designer Mouse has stopped working. Some weird symptoms:

• In pairing mode, the device will appear in the Bluetooth Connection Manager, pair and connect. The mouse correctly finishes pairing mode when paired.
• However, although it appears as connected, it doesn't work.
• If the mouse is turned off, it still shows as connected in the Bluetooth Connection Manager.
• If the bluetooth in the PC is turned off, then on again, it appears as "Paired".
• If the mouse is then turned back on, it doesn't connect again.
• Other Bluetooth devices pair and connect correctly.

Any suggestions? Or is the mouse knackered?

 

Bluetooth mouse paired, connected but not works in Windows 10

I have a new Dell 7400 with latest windows 10. My Microsoft Bluetooth mouse struggles to connect, but eventually does and then pairs, but doesn't work. Any suggestions?

 

Check if your mouse is set to wake up your PC.

 

Hi,
No such feature here

 

Here is a picture showing the problem (code 45)

 

No Power Management option "allow this device to wake the computer" on Microsoft Bluetooth device

 

When I move the mouse, it appears in the devices list a few seconds then disappears.
No way to make it connect.
I reach a high desperation level!

 

Have you tried uninstalling mouse driver and let windows install its own upon restart?

 

Hello,
Yes I did, but no way